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7 weeks and still no delivery!

  • anygreg Tuesday, May 14, 2013 9:26 AM Reply
    UPDATE: still not arrived...offered full refund, accepted refund, no refund given, have stated that they are shipping another item?? wtf?? lost for words on this now...they closed the ticket as if all was ok??
    Posts(14) | Reviews | Tip post

  • Happyvicky @DX Staff @DX Staff Wednesday, May 15, 2013 1:13 AM Reply
    @anygreg
    Plz check your paypal account.We issued refund to you. The refund ID is 0LC12********540450.

    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

  • tchia Wednesday, May 15, 2013 4:02 PM Reply
    Still not send my package; I expect a response from you.

    my order :
    Date Status Notes
    4/16/2013 9:10:38 PM PrepareShipment Order is being prepared for shipment.
    4/16/2013 4:06:38 PM PaymentConfirmed Payment verified. Order is being processed.
    4/16/2013 4:06:30 PM PendingPayment Order has been created, awaiting payment.
    Posts(4) | Reviews | Tip post

    post edited by tchia on 5/15/2013 at 4:05 PM
  • Happyvicky @DX Staff @DX Staff Thursday, May 16, 2013 3:34 AM Reply
    @tchia
    So sorry for the inconvenience there caused.
    39798 is unavailable,so your order is delayed in shipping.
    Now could you please confirm if you still want to keep it?
    How about we cancelling 39798 to save store credit?
    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

  • tchia Thursday, May 16, 2013 10:30 AM Reply
    yes of course I keep this object, thanks :)
    Posts(4) | Reviews | Tip post

  • Happyvicky @DX Staff @DX Staff Thursday, May 16, 2013 11:51 PM Reply
    @tchia
    Thank you for your patience. I will speed up your order.
    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

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