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Not enough 'contact DX' options

  • mprsg Friday, January 31, 2014 12:11 AM Reply
    "It seems like your best bet is Live Chat. Again, good luck."
    Thank you. Unfortunately, still no luck...
    I guess I'll have to do it at night, or wait until they have a European office.

    http://i.imgur.com/2hIGBgx.png
    img src: http://i.imgur.com/2hIGBgx.png

    Posts(11) | Reviews | Tip post

  • mprsg Friday, January 31, 2014 12:13 AM Reply
    If I _could_ send a general complaint, it would include the fact that after 10 posts, the topic already rolls over to a new page. I'd like to have 100 posts at once :).
    Posts(11) | Reviews | Tip post

  • cyclist Moderator Friday, January 31, 2014 12:16 AM Reply
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17129) | Reviews | Tip post

  • mprsg Friday, January 31, 2014 10:23 PM Reply
    Holiday schedule:
    "customer service will be on duty at a reduced capacity from February 3, 2014 to February 6, 2014. "
    Why don't they hire some India helpdesk people... :).
    Posts(11) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Saturday, February 1, 2014 9:28 PM Reply
    Why don't they hire some India helpdesk people... :).

    Because it's DX. They do what they want, when they want, and how they want. And they never listen to advice, even after they've asked for it.
    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12572) | Reviews | Tip post

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