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Fraud, unauthorized charges.

  • MundoWorld Friday, January 8, 2016 4:27 PM Reply

    @sheepish Well hey it is very late where i am from so thanks for the "help", time for bed.

     I have asked that question over and over since i made this post on why i can't see the ticket, not that it really doesn't matters i guess it just really messed with me.


    Well I'll give the live chat another try or try calling local access numbers later on. Well goodnight to you and your friend Bill Gates.


    Posts(15) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Friday, January 8, 2016 4:31 PM Reply

    OK, buenas noches, good night.

    Remembering 30 years.
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  • Happyvicky @DX Staff @DX Staff Saturday, January 9, 2016 9:12 AM Reply

    @sheepish

    I guess he opened ticket via here: https://cs.dx.com/Payment/ReportFraud.

    However,MundoWorld's dx account email address is activated. logically,he could see his the ticket record.

    @MundoWorld

    Are you sure you have only one dx account? We checked again and again that,under your current account,there are just three orders 151123001095921293,151124001097812604 and 151124001097844001.                                           
                                               
                                                                  



    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

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  • sheepish Top 10 Forum Poster Saturday, January 9, 2016 10:19 AM Reply

    Is it possible to have more than one DX account with the same email address?

    Remembering 30 years.
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  • Happyvicky @DX Staff @DX Staff Monday, January 11, 2016 2:39 PM Reply

    I suppose not.


    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

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