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  • Happyvicky @DX Staff @DX Staff Thursday, March 24, 2016 9:09 AM Reply

    @sheepish

    I've saved enough store credit into your dx account. Gift card refund makes no difference,which was caused by system error.

    There is no need to refund gift card again.

    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Tuesday, March 29, 2016 5:26 PM Reply

    Gift card refund makes no difference,which was caused by system error.
    There is no need to refund gift card again.


    Sorry Vicky, I don't know what you mean. Your system refunds gift cards but doesn't change the expiry dates, so they end up just sitting in the Expired Gift Cards list.

    Remembering 30 years.
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  • SophieZ @DX Staff @DX Staff Wednesday, April 13, 2016 11:43 AM Reply

    @sheepish


    Sorry for the trouble. We have sent a new giftcard for you, please have a check, thank you.           

    New life ~~O(n_n)O~~

    Posts(174) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Wednesday, April 13, 2016 8:39 PM Reply

    Thanks Sophie. I cannot see the Gift Card in my account but I got the email with the details.

    Remembering 30 years.
    Posts(24945) | Reviews | Tip post

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