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How to get Tax and Vat Insurance back ?

  • Matt789 Saturday, December 8, 2018 8:41 PM Reply

    How do I unsubscribe from this thread?

    Posts(4) | Reviews | Tip post

  • georgetsin Friday, December 14, 2018 5:05 PM Reply

    Hello, I send you 2 custom duties claims. 1 for previous package that you did not see tracking number and 1 new package that came days before.

     Here are the receipts with the order and tracking numbers. Please be careful to what I write. On previous receipt I told you that the tracking number is in bottom, but you did not see. Now I send you the previous order and a new order that I received and paid customs duties.

    1. Order Number: 181017001094507628

      Tracking number: RQ543734515MY

      I paid 3 euros for customs.

      Here is the picture of the receipt:


    2. Order Number : 180616001045621555 -> You lost the package! You sent the items again and created new order.

        Order Number from resent order: 181105001024932816

        Tracking number from order that you sent again: RQ543276885MY

        Customs Duty Paid: 24.22 Euros.

        Picture of the receipt:


    Posts(3) | Reviews | Tip post

  • Alisa-Deng @DX Staff @DX Staff Saturday, December 22, 2018 5:53 PM Reply


    For the order 181017001094507628, I have  refund $3.68 to your payment account, please check your account a few days later to confirm the refund.

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