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Tracking Info not found even after 5 days

  • rahulnarsing Monday, December 26, 2016 11:45 PM Reply

    I mailed them, to release my package but i got no reply from them. 

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  • Maye_Tao Tuesday, December 27, 2016 9:34 AM Reply

    @rahulnarsing

    Sorry to hear this.

    Please wait 1-2 weeks and see if it arrives. If not, we will follow up your case. Thanks.

    Be happy. ( *^_^* )
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  • rahulnarsing Thursday, December 29, 2016 12:36 PM Reply

    What is my iec code for the item for EX016797755SG. Kindly reply soon

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  • Maye_Tao Friday, December 30, 2016 4:01 PM Reply

    @rahulnarsing

    It seems that the receiver should provide IEC code. I will confirm with our warehouse staff. Please wait.

    Be happy. ( *^_^* )
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  • rahulnarsing Monday, January 2, 2017 4:52 PM Reply

    i Still havent received my item. Kindly transfer my money back. I dont want to have this headache. 

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  • Maye_Tao Friday, January 6, 2017 5:27 PM Reply

    @rahulnarsing

    The receiver should provide IEC code to complete customs clearance if the package is held by Indian customs. Thanks.

    Be happy. ( *^_^* )
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  • rahulnarsing Saturday, January 7, 2017 11:07 PM Reply

    I dont know who is this this receiver, i dont know what is this iec code, I ordered an item from your website, its your responsibility to track it and make sure it is delivered. Please dont trouble me more. Its been almost 50 days sice i ordered. If you cant make it happen, please refund my amount.


    Thanks

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  • Maye_Tao Monday, January 9, 2017 9:19 AM Reply

    @rahulnarsing

    https://en.wikipedia.org/wiki/Directorate_General_of_Foreign_Trade

    You need to contact your customs and provide IEC code(Importer Exporter Code). Then your package will be released by your customs. Sorry, we are unable to ask them to release it. Hope you can understand.

    Be happy. ( *^_^* )
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