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Site support does not answer the questions

  • venge1 Friday, September 7, 2018 1:05 PM Reply

    I do not know if I can trust you after 20.08.2018 telling me that the
    order is being prepared for shipping - and now - "The latest news, the
    products you purchased will arrive next week, we will ship within 3-5
    days after the goods arrive, are you willing to wait? "

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  • Alisa-Deng @DX Staff @DX Staff Saturday, September 8, 2018 1:21 PM Reply

    @venge1

    We are very sorry for any inconvenience caused due to late shipments. Currently we are awaiting the restock of item SKU852528231, so your order haven't been shipped. As soon as items arrived, we will arrange shipment for you immediately.

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  • venge1 Saturday, September 8, 2018 3:38 PM Reply

    If you can not complete the order by September 14, 2018, you wish to refund my amount                

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  • venge1 Sunday, September 9, 2018 8:45 PM Reply

    what
    happens to the site of xx - in the new version there are no orders made
    and there is no possibility of queries - how to track the status of the
    order

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  • Alisa-Deng @DX Staff @DX Staff Wednesday, September 12, 2018 9:47 AM Reply

    @venge1

    Please  login your account and check the order history as below.

    QQ截图20180912094051.png

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  • sheepish Top 10 Forum Poster Wednesday, September 12, 2018 5:57 PM Reply

    What is that screen image from, and what does browsing history have to do with order history?

    Remembering 30 years.
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  • venge1 Wednesday, September 12, 2018 6:12 PM Reply

    Obviously, the maintenance of the site is like the goods they offer - no one is there

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  • venge1 Wednesday, September 12, 2018 6:42 PM Reply

    their answers are like their deliveries - and they are gone

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