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Genuine?

  • raindy @DX Staff @DX Staff Wednesday, December 23, 2009 7:59 PM Reply
    zizan, apologize for the inconvenience, would you please use another browser and try again to contact us by use the CSE and provide the pictures of the item you received? or please give me your CSE number if you opened one already, we will get this issue resolved once you've provided the pictures, will be much appreciated your cooperation.

    For your convenience, below is the direct link to access CSE,

    http://services.dealextreme.com/forms/Replacement_Defective.aspx

    If the page is still not working for you, please let us know here, I will contact you by email.
    Got Questions? Use CS Express: http://services.dealextreme.com/

    Product Requests: http://www.dealextreme.com/feedbacks/productrequest.dx
    Posts(889) | Reviews | Tip post

    post edited by raindy on 12/23/2009 at 8:03 PM
  • snelschieter Friday, August 20, 2010 5:37 AM Reply
    I had the same problem. Got the product yesterday. There was a big stratch(around 2mm deep) through the menu button and the casing. On the side there were scratches, deep ones. It's a genuine one but it look like it's been through a rough time. Not something you expect from a "new" product. Already filled in a form but no response yet.

    UPDATE: 2 days later still no response of any kind.
    Posts(5) | Reviews | Tip post

    post edited by snelschieter on 8/21/2010 at 7:00 AM
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