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  • Pikablu Friday, April 2, 2010 3:13 AM Reply
    DHL shipping is too expensive for my country and my country The Netherlands does not have EMS. Can you provide me with Hong Kong Post?

    Response from VR:

    Hi Jeroen,

    If so, you can try to place the order in our DX website:


    There is free airmail shipping.

    Thank you for contacting VolumeRate.com, which is specially focused on wholesale orders for businesses. If you are interested in placing a wholesale order, you may do so directly at our website http://www.VolumeRate.com/. For non-wholesale orders and free airmail shipping, please visit our retail site at http://www.DealExtreme.com/.

    For your DX problem, would you please contact the DX customer service by the link below:


    Thanks for your understanding and help.

    Best Regards,
    Posts(508) | Reviews | Tip post

    post edited by Pikablu on 4/2/2010 at 3:14 AM
  • Pikablu Friday, April 2, 2010 3:14 AM Reply
    I thought you could always negotiate with chinese business people. What I do now. I'm sure its possible I guess they just make very big profits with their 100usd shipping cost.

    Bad side about DHL is shipping costs increase for every item you add.

    For example only (I dont need condoms)

    100x 10pack condoms sku.18096

    shipping cost: 158.43 usd

    Insane prices. I want Hong Kong Post
    Posts(508) | Reviews | Tip post

  • acidica Friday, April 2, 2010 11:26 AM Reply
    Try to deal with fernando ;)
    I often deal with DX staff and it actually work :)
    Yesterday is history. Tomorrow is a mystery. Today is a gift. That’s why
    it’s called the present.
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  • asdcp9 Friday, April 2, 2010 11:44 AM Reply
    Wow, you guys totally got me!!!

    Haha, probably after the last person I was talking on here saying they didn't care if China had their own New Year, they needed their stuff now! But seriously, got me laughing pretty hard.
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  • Pikablu Saturday, April 3, 2010 4:43 AM Reply
    Dear Jeroen

    A new message has been added to the service request #19708.

    Hello Jeroen,

    I asked our manager about this issue, he said that we cannot make it for you.

    Maybe you can have a try in other website then.

    Thanks for your patience.

    Best Regards,

    Its now confirmed by staff that VR does not offer Hong Kong Post..
    such a shame..
    Posts(508) | Reviews | Tip post

  • funkdoctor Top 10 Forum Poster Saturday, April 3, 2010 4:47 AM Reply
    its probably to do with the size of some of the packages. it is aimed at wholesale people and may open a can of worms.

    but the staff are at least honest and up front in their acknowledgement that they may not be the company for you with your specific needs.

    you can either change your expectations, or change supplier.

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  • Pikablu Saturday, April 3, 2010 5:16 AM Reply
    Last question:

    I really need an invoice or I might get in trouble due to customs later on. They will see the refurbished Nintendo DS as fake.

    I'm willing to design an invoice (I'm a designer as occupation) and pay a little extra for it. Who do I contact to propose this?
    Posts(508) | Reviews | Tip post

  • Pikablu Saturday, April 3, 2010 5:46 AM Reply
    A quick example

    img src: http://i40.tinypic.com/veqf6r.jpg

    Posts(508) | Reviews | Tip post

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