DX  » Community » Forums
«See all threads (in General Discussions)
General Discussions

mail theft, what to do now?

  • Ejay87 Tuesday, December 20, 2011 8:10 PM Reply
    First time I got a package stolen in 4 years.

    What do I do now?

    I have not accepted the package, the usps lady told me not to accept it.

    They scanned the empty bubble pack and gave me a copy of the scan , and sent me home.

    The weird thing is that the package was very small, seemed too small to fit my entire order of 3 flashlight and 4 batteries and 3 chargers.

    order number here. 111129001014553343

    Also, on the shipping slip it showed that there were only two items in the package.

    Posts(89) | Reviews | Tip post

  • Ejay87 Tuesday, December 20, 2011 8:12 PM Reply
    I can post pics of the scanned package if you want.
    Posts(89) | Reviews | Tip post

  • cyclist Moderator Tuesday, December 20, 2011 8:13 PM Reply
    You need to contact DX and let them know what has happened, only they can follow up/claim for it ~ http://support.dealextreme.com/
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17129) | Reviews | Tip post

«Reply to this thread (in General Discussions)
General Discussions



* 50 characters max


Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere