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Where is my refund!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!

  • tonhonis Tuesday, February 14, 2012 4:40 AM Reply
    Unfortunately I placed this order here:

    1
    Date Order # (tracking) Order # (invoice) Status Re-Order My Evaluation
    1/12/2012 0112XW2T 0112XW2T Pending Refund Authorization Rate this order
    1


    So I canceled my order almost a month ago and I still didn't get my refund!

    What's going on?

    Nobody answers my email nor my posts!!!!!

    I JUST WANT MY MONEY BACK!


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  • RealMccoy Tuesday, February 14, 2012 5:15 AM Reply
    Have you ever read a book called "Gone with the Wind"
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  • tonhonis Tuesday, February 14, 2012 5:22 AM Reply
    @RealMccoy:

    LOL

    I rather think they are very very very very very very very busy instead...

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  • atecyh Tuesday, February 14, 2012 5:27 AM Reply
    Open ticket via paypal (if you did pay by it). It will be much faster way.
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  • tonhonis Tuesday, February 14, 2012 5:39 AM Reply
    I bought with my credit card, not via paypal :(

    I deserve to suffer...
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  • RealMccoy Tuesday, February 14, 2012 5:56 AM Reply
    Contact your credit card company and tell them what happened, you can do a REVERSAL which will take the money back from the purchase and put the money back in the account, but you need to call them on the phone to do it.

    Do a Reversal
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  • tonhonis Tuesday, February 14, 2012 6:21 AM Reply
    @RealMccoy:

    I already paid, but, nevertheless, I'll contact them.

    Thank you for your help! :)
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  • BigBor Tuesday, February 14, 2012 8:10 AM Reply
    RealMccoy - You mean to contact to DX by phone?
    If do, HOW?
    Im trying for days to reach them, no answer at all
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  • tonhonis Tuesday, February 14, 2012 8:11 AM Reply
    He meant the credit card company.

    DX is stealing from everyone... that's trully sad!
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  • BigBor Tuesday, February 14, 2012 9:02 AM Reply
    I hope not, I ordered once some items and i was very satisfied.
    This order is a disaster, not cheap, I'm wait more than 8 weeks and the tracking number still not available.
    I'm giving one more week, from there its time to sue.
    I'm loosing my patience
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