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  • cyclist Moderator Tuesday, August 28, 2012 4:23 AM Reply
    @j1mendoza @scroix
    This is not the place to ask for help.
    Use CSE to contact DX ~ https://cs.dx.com/ticket/index
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
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  • aukehaarsma Tuesday, August 28, 2012 11:56 AM Reply

    This order: 120824001023741173 was paid via PayPal and cancelled 4 days ago. I was told refund would be made in 72 hours. I have not received a refund yet. Can you please look into this?

    Thanks a lot!
    Posts(1) | Reviews | Tip post

    post edited by aukehaarsma on 8/28/2012 at 1:04 PM
  • Lazar8181 Wednesday, August 29, 2012 2:58 AM Reply
    I cancelled my Order: 120808001081891414 . Please return the money .
    Posts(1) | Reviews | Tip post

  • awapes Sunday, September 2, 2012 7:09 AM Reply
    I waited for more than six months of consignment, but it was never sent. I cancelled my Order: 111118001085683268 . Please return the money .
    Posts(2) | Reviews | Tip post

  • syan Tuesday, September 11, 2012 8:52 PM Reply

    I would like a refund for my cancelled item.
    The order number is: 120829001063904904 (2 items in one order)
    Posts(3) | Reviews | Tip post

  • Tycon Thursday, September 13, 2012 11:26 AM Reply

    1 was sent these requests came back my second post and the other was never sent one request really was now repaid the other ....
    Posts(6) | Reviews | Tip post

  • Exploreus Friday, October 26, 2012 1:33 AM Reply
    I've cancelled order 121025001060143756. Please, refund it.
    Posts(1) | Reviews | Tip post

  • Landygaga @DX Staff @DX Staff Friday, October 26, 2012 9:25 AM Reply
    The refund has been processed. please confirm in your paypal account.
    This is Landygaga.
    I will try my best to solve all the problems you meet at DX.com

    Posts(285) | Reviews | Tip post

  • 6746av Tuesday, October 30, 2012 1:20 AM Reply
    Hello Landygaga
    I had the problem with DX-staff
    A week ago I had parsel RA649047441CN Inside 3 flashlight SKU 121727 and battery charders
    I checked all - install battery and switch on. One flashlight TrustFire TR-J2 haven't light at max mode.
    I open ticket 70496EB7E81F446B8242DDD298BFEC7C and wrote the problem/
    After what I found 2 damaged battery chargers, one is verty seriously
    I inform about that at the same ticket too and proposed self repaired it. And save price for 1 (only one!) charger to DX account
    And DX staff close the ticker! Without solve the flishlight poblem....
    And try to return money to my card!
    I must to open another ticket about flashlight 40722B055DB84C46968E38EEE3C7EE1C

    Posts(54) | Reviews | Tip post

  • stoyke Friday, November 16, 2012 12:16 PM Reply
    Hello Landygaga.
    I've cancelled order 121102001029526893.
    Refund it, please.
    thank you.
    Posts(1) | Reviews | Tip post

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