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[BLOG] You Are Most Precious!

  • Olli Top 10 Forum Poster Thursday, March 15, 2012 7:38 AM Reply
    Dear Friend,
    First of all, please let us extend our sincere apology for all the inconvenience caused by the delay of orders and the slow customer service response time!

    In order to solve these problems and deliver satisfactory answers, all the departments in DX have been sparing no effort in the recovery since the Chinese Spring Festival and more customer service staff has been put to the task of dealing with thousands of emails in the meantime. More effective measures have been taken to ensure the on-time delivery and most of the delayed orders are already on the way to their destination. Most importantly, the contribution of the upgraded system to the whole order processing is taking effect.

    If you still have some inquires on your orders or other questions, we suggest you contacting our http://services.dealextreme.com/ , which is performing its best with all the upgraded systems. Meanwhile, DX welcomes any views and advice when dealing with the whole issue. To find proper solutions to all of these issues, DX humbly asks for your understanding and patience. Thank you!
    We assure you that all the staff in DX is devoted to the recovery of the order processing day and night. And graciously, thank you again for your ongoing support!

    DX Customer Service Manager

    Quote from: http://blog.dealextreme.com/you-are-most-precious/
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