Wish
DX  » Community » Forums
«See all threads (in Q & A)
Q & A

STORE CREDITS - How to apply [New System]

  • LAL Moderator Sunday, November 25, 2012 8:42 PM Reply
    @JohnHarris - I do not*** work for DX
    If you have sth to complain, pls contact Customer Service:
    https://cs.dx.com/Ticket/Index

    ***https://cs.dx.com/FAQ/Detail/22
    Forum Mod - *not* DX™ Staff
    ******* Forum Rules: http://dxurl.com/RX4j *******
    How to contact DX --> https://cs.dx.com

    O homem comum fala, o sábio escuta, o tolo discute, o babaca insulta
    Posts(36488) | Reviews | Tip post

  • MrDayOff Saturday, December 29, 2012 3:03 PM Reply
    Very VERY good description!
    Thank you for this clear instruction.
    Posts(1) | Reviews | Tip post

  • Nico1988 Friday, January 11, 2013 8:04 AM Reply
    Hi everyone ! I will tell you my story, cause when you have either a bad or good experience, it´s good to let others know!
    I was reading the forum before using my store credit of USD 139 for a defective item I returned and I really scared when i read that other people couldnt use it and were charged in their credit cards with the total amount.
    I just bought a tablet of USD 153 and i only paid the USD 13 of difference !!!

    I followed the instructions with the Credit Card, it always appeared the total amount and i was getting really scared of paying that, after the 2nd step, it allowed me to enter my store credit which I did and the total price went down to 13 dollars....i pressed enter and maid the payment....but then came the big problem !!...it appeared: your payment with your credit card of 153 dollars was succesfully made !!...i really fricked out
    Here is what i did, i just finished speaking with my bank account 5 minutes ago and i confirmed that i was charged with a payment of 13 dollars.....I was so relieved !!

    So in conclusion, the process went out perfect, the explanation you have above with the pictures are correct, the only thing I will change is that when you already made the payment it should tell you only the amount you paid (13 dollars) so that you dont freak out.

    PS: when i returned my defective item, it only took me 2 days to get the store credit in my account! really good attention !
    I hope this can help everyone !!
    Posts(1) | Reviews | Tip post

  • LAL Moderator Friday, January 11, 2013 3:37 PM Reply
    "I followed the instructions with the Credit Card, it always appeared the total amount and i was getting really scared of paying that, after the 2nd step, it allowed me to enter my store credit which I did and the total price went down to 13 dollars....i pressed enter and maid the payment....but then came the big problem !!...it appeared: your payment with your credit card of 153 dollars was succesfully made !!...i really fricked out
    Here is what i did, i just finished speaking with my bank account 5 minutes ago and i confirmed that i was charged with a payment of 13 dollars.....I was so relieved"

    --------------------
    @Nico1988 could you pls tell me what is the order number so I can ask staff to fix that bug?

    @cassiejiang: pls tell IT Team what happened here, find the bug and fix it asap
    Forum Mod - *not* DX™ Staff
    ******* Forum Rules: http://dxurl.com/RX4j *******
    How to contact DX --> https://cs.dx.com

    O homem comum fala, o sábio escuta, o tolo discute, o babaca insulta
    Posts(36488) | Reviews | Tip post

  • cassieJiang @DX Staff @DX Staff Monday, January 14, 2013 12:40 AM Reply
    @LAL
    Thanks. I will forward this issue to IT team.
    DX staff O(n_n)O~



    Posts(3119) | Reviews | Tip post

  • natyret Monday, February 4, 2013 4:42 PM Reply
    Thanks! Great!!!
    Posts(1) | Reviews | Tip post

  • LAL Moderator Monday, February 4, 2013 9:03 PM Reply
    :)
    Forum Mod - *not* DX™ Staff
    ******* Forum Rules: http://dxurl.com/RX4j *******
    How to contact DX --> https://cs.dx.com

    O homem comum fala, o sábio escuta, o tolo discute, o babaca insulta
    Posts(36488) | Reviews | Tip post

  • friedzel Thursday, February 14, 2013 4:14 AM Reply
    Very good explained.
    If I would ask : explain it to me like i am a 4 year old ?
    This is the way to do it ;)
    Posts(1) | Reviews | Tip post

  • cyberpunk80 Wednesday, March 13, 2013 7:16 AM Reply
    Can I use it at www.intimategadges.com?
    Posts(1) | Reviews | Tip post

  • LAL Moderator Wednesday, March 13, 2013 9:29 AM Reply
    No, unfortunately
    Forum Mod - *not* DX™ Staff
    ******* Forum Rules: http://dxurl.com/RX4j *******
    How to contact DX --> https://cs.dx.com

    O homem comum fala, o sábio escuta, o tolo discute, o babaca insulta
    Posts(36488) | Reviews | Tip post

Page 5 of 11
Go to Page:
Q & A

Reply

Subject:

* 50 characters max

Message:

Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere