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Thread Closed *Update on 15 Oct.2012*Shipping delay due to increased custom inspection

  • tiffany @DX Staff Wednesday, October 10, 2012 8:59 PM Reply
    Dear Valued Customers

    Update on 15 Oct.2012

    We still keep getting packages returned to our warehouse because of the custom issue, all returned packages will be resent with the same tracking number via different shipping method right after they arrive in our warehouse. Please expect few more days than usual for the tracking update. If your order gets no update within couple weeks, please feel free to contact us http://cs.dx.com/Ticket/Check/Order.Hold

    Again, sorry for the delay.




    China and Hong Kong Customs’ have temporarily increased package inspection due to China’s upcoming National Congress resulting in some shipping delays.

    If the tracking status on the postal service hasn’t updated 6 business days after the initial scan, please use this form (http://cs.dx.com/Ticket/Check/Order.Hold) to request an offline tracking update.

    We apologize for the inconvenience and thank you for your understanding

    DX.com
    Posts(2426) | Reviews | Tip post

    cyclist closed this thread on 12/28/2012 at 2:27 PM
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