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US/EU/AU Direct

  • emitos666 Friday, October 19, 2012 7:15 AM Reply
    What does US/EU/AU Direct mean or how can we use it whats the difference from others ...
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  • Olli Top 10 Forum Poster Friday, October 19, 2012 7:22 AM Reply
    US = Ship from USA
    EU = Ship from United Kingdom
    AU = Ship from Australia

    http://help.dx.com/Frequently%20Asked%20Questions.ashx#Does_DealExtreme_has_any_oversea_warehouses__21
    - If you want my attention, write @Olli
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    then
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  • matrix-neo Moderator Friday, October 19, 2012 7:30 AM Reply
    basically it means stock is held closer to the customer, order processing time is about the same but shipping times should be noticeably shorter
    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


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  • Voriki Top 10 Forum Poster Friday, October 19, 2012 7:47 AM Reply
    and little to no import fees
    unhappy and grumpy about DX
    Why I'm (temporary) back on the forums:
    http://club.dx.com/forums/forums.dx/threadid.1447763
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  • gasbag11 Top 10 Forum Poster Friday, October 19, 2012 8:27 AM Reply
    I used it once. (USA). From order date to delivery= 6 days.

    EDIT; should have stated that I ordered on saturday, so actual time was 4 days.
    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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    post edited by gasbag11 on 10/19/2012 at 8:41 AM
  • Michelle1225 @DX Staff @DX Staff Sunday, October 21, 2012 7:48 AM Reply
    Dear customers,

    Actually we just combine the logistic options and try to deliver to u more quick.

    EU/AU/US Direct means we put some products in overseas warehouse and some products we will speed up the delivery channel. Then you will recieve the products more quick. :)

    Please let me know if you have more concerns.
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  • gasbag11 Top 10 Forum Poster Sunday, October 21, 2012 8:19 AM Reply
    Michelle1225; Why only 37 items in the U.S. warehouse?

    I was very impressed with the shipping speed, but now there is nothing left to order. Is dx. going to close it?

    EDIT; Actually 29 items. 8 of the 37 are sold out.
    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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    post edited by gasbag11 on 10/21/2012 at 8:25 AM
  • Michelle1225 @DX Staff @DX Staff Sunday, October 21, 2012 8:27 AM Reply
    Sorry, US Warehouse is moving to another location which might cuz some delayed of operation.

    Please be patient and I will try to deliver this message to US Direct team.

    I work for AU/EU Direct team. Sorry.

    Best regards,
    Michelle
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  • gasbag11 Top 10 Forum Poster Sunday, October 21, 2012 8:30 AM Reply
    Thank you.
    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • avnermoshe Saturday, November 10, 2012 8:59 AM Reply
    I used to use dx for drop shipping but delivery time to the US was usually over a month and I couldn't keep working with you.
    I now tried US direct and indeed it was fast and I even received usps tracking number. But now I see that what I ordered and some other items that were available a few days ago are all out of stock.
    How much stock do you keep of each item? It there a stock quantity that I can follow? How fast do you restock?
    Without reliable information it is impossible to do business with your site, no matter how cheap it is.
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