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Touchscreen zone not responding

  • dohsky Monday, November 19, 2012 9:48 AM Reply
    I've received this tablet and a zone of the touchscreen is not responding. I've tried a factory Reset, and with or without the screen protector.

    You can see the images at https://cs.dx.com/File/Browse/20121114/8806c6cc-f010-4cbb-b4f1-af2da0c9860e.jpg

    Is there anything I can do to fix this ?
  • How2B @DX Staff Tuesday, November 20, 2012 3:30 AM Reply
    Hi @dohsky,
    thanks for your inquiry, we are contacting our supplier to check it for you, I will reply as soon as I get the answer, your kindly patience will be high appreciated:)
    thanks for you supporting.
    DX.com, great gadgets, price & service.

  • cassieJiang @DX Staff Wednesday, November 21, 2012 12:13 AM Reply
    Hi @dohsky,
    Would you please follow the instructions in the ticket and send the item back? Thank you.
    DX staff O(n_n)O~

    Wait to see the next morning xx



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