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complaint according dx offers and delivery

  • alfonsduda Tuesday, February 12, 2013 9:20 AM Reply
    ONr.: 121007001090617120

    I don't agree with the deduct, pls discuss this with your partners like post, customs...
    pls refund 156,94 including interest for 5 month

    be faire and have respect
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  • posner Tuesday, February 12, 2013 9:27 AM Reply
    Wait... what?
    ¯\_(?)_/¯
    Posts(781) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Tuesday, February 12, 2013 9:27 AM Reply
    Someone might be able to help you, if they knew what you are talking about. You post doesn't make any sense.
    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • cyclist Moderator Tuesday, February 12, 2013 1:18 PM Reply
    @alfonsduda

    You need to use CSE to discuss the issue with your order ~ https://cs.dx.com/Ticket/Index
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17129) | Reviews | Tip post

  • alfonsduda Tuesday, February 12, 2013 1:45 PM Reply
    yes, but I try to discuss this since 10.2012... but dx/cs is not in the Position to resolve this Problem :-((
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  • posner Tuesday, February 12, 2013 1:52 PM Reply
    @alfonsduda
    Could you please explain your problem with a little more of details...

    Because I did not understand what is happening with your order.

    Maybe if you explain it better, someone could help you.
    ¯\_(?)_/¯
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  • cyclist Moderator Tuesday, February 12, 2013 1:57 PM Reply
    Okay, do they understand what you are talking about?
    We can maybe help you, but we have no idea what you are saying.
    Can you explain in simple terms what the problem is.
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17129) | Reviews | Tip post

  • Voriki Top 10 Forum Poster Tuesday, February 12, 2013 2:47 PM Reply
    I don't agree with the deduct, pls discuss this with your partners like post, customs...

    Since we don't know what his problem is, I think he got charged custom fees?
    And for that FAQ - How are customs and taxes issues handled?, the exact same rules apply to all international sellers and import duties are possible for every country and are always at the expense of the receiver.

    However, if this was not the problem, we do need more details.
    unhappy and grumpy about DX
    Why I'm (temporary) back on the forums:
    http://club.dx.com/forums/forums.dx/threadid.1447763
    Posts(6762) | Reviews | Tip post

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