DX  » Community » Forums
«See all threads (in Product Forum)
Product Forum

Does NOT work with GPS !

  • MikeAusD Tuesday, February 12, 2013 10:00 PM Reply
    Even though the GPS shown on the photos (black square box with cable) is supplied, there is NO socket to plug in the GPS to the DVR. Even the DX photos show that there is a round sticker over the GPS socket. There is no socket underneath the sticker. The Manual states that the GPS socket is beside the MiniUSB socket, i.e. where the sticker is.

    I have put in an RMA - I want a DVR with GPS and external camera.

    If you look at this cheaper one, you will see that there are TWO round sockets - one for the external camera and one for the EXTERNAL GPS which also shown on the photos. If it had a built-in-gps, then they would not show an external one on the photos.
    http://dx.com/p/x8l-separately-dual-camera-car-dvr-w-built-in-gps-logger-g-sensor-dc-12-24v-155173
  • zengTang Saturday, February 16, 2013 11:28 PM Reply
    Hi @MikeAusD,

    We are sorry for your inconvenience, I'll call the Css department to solve your issue asap.
    Meanwhile, Please kindly contact our Customer Service here: https://cs.dx.com/ticket/index, we will follow up your issue in the ticket, thank you.
  • MapleXiao @DX Staff Saturday, February 16, 2013 11:29 PM Reply
    Hi @MikeAusD,

    We are sorry for your inconvenience, I'll call the Css department to solve your issue asap.
    Meanwhile, Please kindly contact our Customer Service here: https://cs.dx.com/ticket/index, we will follow up your issue in the ticket, thank you.
  • MikeAusD Sunday, February 17, 2013 1:19 AM Reply
    I've already had a reply from CSS - "Try and get it repaired locally".

    How can I get it "repaired" when it was manufactured without a socket for the GPS ??? - and I'm still waiting on an RMA for a defective product.

    Unfortunately this reply from CSS was as useless as all the others I've had when reporting a problem - e.g. Part missing from shipment - "Ask for help on the dx forum ".
«Reply to this thread (in Product Forum)
Product Forum

Reply

Subject:

* 50 characters max

Message:

* 5000 characters max
Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

WHY CHOOSE DX.COM?

Get great weekly deals and offers like: Collections