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Partner Program (Affiliates)

Affiliates Double points promotion - problems

  • fran82 Friday, March 1, 2013 3:41 AM Reply
    Hi DX community!

    Some of us, received an email telling about a promotion of that "every referral point earned from 1st Nov to 31st Dec 2012 will be double"

    Some of you know about it...

    The problem is... I asked for the cashback of the DOUBLE points, and, at least the CS member who answered the ticket does not know anything about the promotion.

    Any idea, DX?
    .

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  • sheepish Top 10 Forum Poster Friday, March 1, 2013 4:30 AM Reply
    Was the promotion ever officially mentioned in a thread?
    Remembering 30 years.
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  • toptel Friday, March 1, 2013 4:32 AM Reply
    Open a new ticket and play the DX wheel of fortune.

    Today is the first day to ask for these points, I expect DX stuff gets noticed for next week
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  • fran82 Friday, March 1, 2013 4:50 AM Reply
    I still have the ticket open.
    My reply was to contact their supervisor and ask about the promo.

    Also I added screenshot of the email we received. Fingers crossed. Will update
    .

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  • sheepish Top 10 Forum Poster Friday, March 1, 2013 4:59 AM Reply
    @cassieJiang I just opened a ticket for this and asked the staff member to ask you if they do not understand what I am asking for. :)

    It's ticket number 6051A4374E3C433F95F3AB1D407B913A.
    Remembering 30 years.
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  • sheepish Top 10 Forum Poster Friday, March 1, 2013 5:01 AM Reply
    Are the dates and times in our list of referred orders in GMT-6?
    Remembering 30 years.
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  • Maxmannl Friday, March 1, 2013 5:27 AM Reply
    I also saw a banner at the affiliate page. I thought it said something like: the points will be added to your balance. So i think we get a one time transaction in your overview with the double points.

    i hope ;)
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  • sheepish Top 10 Forum Poster Friday, March 1, 2013 2:51 PM Reply
    Why don't you just check the email DX sent you? (You did keep it, right?)

    The double points gained will be recorded separately and they will not be added to your affiliate account.
    Remembering 30 years.
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  • nachosemantic Friday, March 1, 2013 9:46 PM Reply
    Any luck with this? Seems was a trick? I still have the email.
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    post edited by nachosemantic on 3/1/2013 at 9:48 PM
  • nachosemantic Friday, March 1, 2013 9:48 PM Reply
    @sheepish wasn't posted in a forum afaik, but I've a reference to it.
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    post edited by nachosemantic on 3/1/2013 at 9:49 PM
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