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How to apply store credit

  • zaplancek Wednesday, February 16, 2011 10:22 AM Reply
    Hi dx-stuff.

    I used credit store for the first time and becouse is so complicate to understand the procedure i would like to ask for a little of youre time.

    did i make it correct?

    Ref. no. - 8AFFEAEEC94DCE83

    thank you.
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  • cyclist Moderator Wednesday, February 16, 2011 10:32 AM Reply
    Post up a copy of your ticket and i'll have a look.
    Remove any personal info like email etc...
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
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  • zaplancek Wednesday, February 16, 2011 1:18 PM Reply
    Order # 012225CZ
    Request Type: Store Credit / DX Points
    Status: Request has been received - waiting for processing.
    Reference Number: 8AFFEAEEC94DCE83
    Date Received: 1/27/2011 2:33:30 AM HKT (UTC+8)
    Notification E-mail: *****.*** (masked for privacy)

    Descriptions 0124Z21A

    Is this what you request?
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  • cyclist Moderator Wednesday, February 16, 2011 5:21 PM Reply
    Almost!

    What did you say in the ticket?
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17129) | Reviews | Tip post

  • zaplancek Thursday, February 17, 2011 12:12 AM Reply
    i sad nothing i just folow this steps...

    1. Use Store Credit To Pay For All Or Part Of The Order
    • Illustrated instructions http://img135.imageshack.us/img135/5285/storecreditrefund.jpg

    • Purchase your items and checkout and pay for the order like normal (i.e. Paypal)
    • Click this link http://services.dealextreme.com/forms/StoreCredits.aspx
    • Enter the order number that has the store credit into the top small text box
    • Enter the new order number and "I want to use my store credit to pay for my entire order" into the large bottom text box
    • DX will issue a Money Refund for the amount of store credit used. Refunds usually takes 4-5 business days.
    • Note: you can combine all your store credits together and use them to pay for an entire order.

    ... it's writen on this link...


    http://www.dealextreme.com/forums/Forums.dx/Forum.-100~threadid.128545
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  • cyclist Moderator Thursday, February 17, 2011 7:00 PM Reply
    I'll need to see the ticket to understand if you've done it right.
    Using your DX account email, send me your order number and ticket number ~ [email protected] and i'll have a look and let you know.
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17129) | Reviews | Tip post

  • zaplancek Friday, February 18, 2011 12:25 AM Reply
    It's ok cyclist. they reply to me and money will be on my paypal account in one week.
    BTW... what is ticket number? is it reference no. ?
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  • FisHNorway Friday, February 18, 2011 12:48 AM Reply
    Yes Zaplancek.
    Did you find this post usefull? Tip me a point or two :)
    Posts(1663) | Reviews | Tip post

  • talgatseitim Thursday, February 24, 2011 10:15 PM Reply
    Hi, I have only 3 USD on my credit card, and I have 20 USD on store credit, is it possible for me to make order? regards
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  • tmartin Thursday, March 17, 2011 10:33 PM Reply
    Hello,

    please : if you can answer all these questions (123456*) and not a single ?

    If I want to use my Credit Store with Adding items:

    1* Is the price of these items should be exactly the same as the store credit?

    otherwise

    If the price is smaller
    2*DX refund the difference with Paypal ?
    3*or store credit is just down
    4*or it is lost?

    5* If the price is great, I have to pay with Paypal again ?
    6* or DX or refuse the order or refuses adding item ?
    Posts(102) | Reviews | Tip post

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