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Isn't it possible tocombine bulkrate with giftcard

  • RedCo Monday, May 6, 2013 10:36 PM Reply
    I have the luck to get a giftcard of DX, but it is not possible to combine this with bulkrate. If you will activate bulkarte, the coupon field is filled. You could not enter a second one.

    I use on 95% of my orders bulkrate and the few without have only a non expensive value (not high enough to use the gift card completly). It would be great, if bulkaret and coupons could be combined and if gift cards could be changed into store credits. With this, we could use the bulkarte and the chnaged gift card to store credit and DX will have mir happy customers.

    Many other shops have also a bulkrate pricelist, but you do not have to activate it and can use a coupon or gift card additional. Another point is, that I do not any other shop who charged a fee of $1,70 for the bulkrate.

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  • ozOzo Top 10 Forum Poster Monday, May 6, 2013 10:47 PM Reply
    I think you are confused about what "bulkrate" is. There is no CHARGE for bulkrate, what would be the point. Bulkrate refers to the discounted price for buying three or more of the same article. The $1.70 charge you are talking about is the cost of a tracking number for orders that are less than $15 value. Even then this charge is not compulsory, you can if you wish elect to not use it, although it is advisable to use it.
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  • Happyvicky @DX Staff @DX Staff Tuesday, May 7, 2013 12:14 AM Reply
    @ozOzo
    1.70 Package tracking service is mandatory for BULKRATE orders. The system will automatically charge customers 1.70USD postage when they enable the bulkrate price,no matter whether orders amount is less/more than 15USD.
    Here are the tips: Using the BULKRATE discount for clearance products will result in a higher cost to you. Please don't use it for items in the cart that have been selected from the Clearance Page. If the item price is low or the quantity is not so big, we donot suggest enabling the Bulkrate price.

    @RedCo
    Sorry for the inconvenience there caused. You know we offer free shipping and the price of some items is cheap. We get little profit from them. At present,we cannot combine these two together.
    I'll try to forward this request to the top level,but I am not sure if they will take it. :)

    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

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  • ozOzo Top 10 Forum Poster Tuesday, May 7, 2013 2:55 AM Reply

    Ouch, my apologies RedCo, I misunderstood the relationship between bulkrate and your gift card. I knew about the amount saved on bulkrate needing to be more than the $1.70 to be worthwhile and I guess that’s fair enough. As they are paying for the postage and cutting into the profit margin to discount for bulk I guess it’s fair that we pay for the tracking#.

    It does seem like a system failure that won’t allow you to use the gift card in that situation though, so I hope Happpyvicky can sort something out for you there. Cheers.
    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
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  • Voriki Top 10 Forum Poster Tuesday, May 7, 2013 3:08 AM Reply
    Gift card=promotion
    Bulkrate=promotion discount for buying in bulk
    Can't combine 2 promotions.
    unhappy and grumpy about DX
    Why I'm (temporary) back on the forums:
    http://club.dx.com/forums/forums.dx/threadid.1447763
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  • FallenArchangel Top 10 Forum Poster Wednesday, May 8, 2013 12:45 AM Reply
    Haven't been able to find the forum post again so far, but Tiffany at one stage said that it was something they weren't necessarily against (being able to combine a single coupon code along with the Bulkrate coupon code). Never said that it was certainly going to be done, just that it was something that they would consider and that the main reason it wasn't possible wasn't that they did not want to allow it, but that the checkout page etc. simply didn't cater for more than one coupon code at a time and the Bulkrate option is implemented as a coupon code (still).
    I found me mentioning it here in 2011
    http://club.dx.com/forums/forums.dx/threadid.1019747#1019747
    but can't find the post from Tiffany. Not that it matters.

    It was the kind of thing I was hoping would appear with the roll out of this "new and improved" site.....
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  • AlphaOmega2k Wednesday, January 1, 2014 10:58 PM Reply
    Is it possible to get my bulkrate discount of $6,82 of a just made order?

    A gift code is a gift code - it is one discount. Coupon code - is another. So is the bulkrate!
    A good shop combines all three discounts to make customers happy. DX seems to be careless. DX does not care.
    Besides, an old shopping cart a few months ago worked properly. A new one does not.

    Please, help

    p.s.: in a civilized countries, a customer can combine as many promotional codes as he wishes - even if the final grand total will be $0.0 because that is right. What is going on now with new cart - is wrong!
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  • Voriki Top 10 Forum Poster Wednesday, January 1, 2014 11:36 PM Reply
    a customer can combine as many promotional codes as he wishes
    Agreed, depending on the kind of promotional code.
    If you use a calendar coupon code(the good kind of coupon) for 5$ of 30$ order changing it to 25$ and next use a gift card of 20$ off(no minimum purchase required, but actually functions as real money) so only 5$ has to be paid in the end.

    But not use 2 calendar coupon codes to use on a 40$ order so it's only 30$.

    So 1x gift card + 1x coupon code + Bulkrate should be able to be combined.
    unhappy and grumpy about DX
    Why I'm (temporary) back on the forums:
    http://club.dx.com/forums/forums.dx/threadid.1447763
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  • AlphaOmega2k Wednesday, January 1, 2014 11:43 PM Reply
    @Voriki
    So 1x gift card + 1x coupon code + Bulkrate should be able to be combined.

    Exactly!!!
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    post edited by AlphaOmega2k on 1/1/2014 at 11:44 PM
  • chelsea2003 @DX Staff @DX Staff Thursday, January 2, 2014 6:17 PM Reply
    @AlphaOmega2k @Voriki
    thanks for your great suggestion,we will try our best,we will ask our IT team to complete the system better!
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