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No shipping notices by email

  • sheepish Top 10 Forum Poster Monday, November 18, 2013 5:03 PM Reply
    I haven't received shipping notices for a couple of packages recently. DX is on my white list, so they seem unlikely to have been spam filtered.

    For one of the packages the DX web site originally stated a ...SG tracking number but now gives a ...MY tracking number. That's a new one. It's not listed on https://cs.dx.com/FAQ/Detail/135. Pos Malaysia?
    Remembering 30 years.
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  • ManDX Tuesday, November 19, 2013 5:43 AM Reply
    The same problem, approximately since November 10, do not come the notice of the e-mail sent packages.
    Posts(5) | Reviews | Tip post

  • Voriki Top 10 Forum Poster Tuesday, November 19, 2013 5:49 AM Reply
    http://club.dx.com/forums/forums.dx/threadid.1341282
    Another person experiencing this, guess 3 should be enough to be talking about bugs.
    @happyvicky
    unhappy and grumpy about DX
    Why I'm (temporary) back on the forums:
    http://club.dx.com/forums/forums.dx/threadid.1447763
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  • davantluc Tuesday, November 19, 2013 7:00 AM Reply
    Hi, same for me since approx 10 nov. 7 shippings, 0 emails. even in junk mail

    Posts(58) | Reviews | Tip post

  • Converzo Wednesday, November 20, 2013 2:33 AM Reply
    Solution yet? We stille don't receive shipping details.. very frustrating...
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  • Happyvicky @DX Staff @DX Staff Wednesday, November 20, 2013 9:07 PM Reply
    Hi all, sorry for this inconvenience.
    I have forwarded it to IT department to test.
    They are working on it.
    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

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  • Happyvicky @DX Staff @DX Staff Thursday, November 21, 2013 3:37 AM Reply
    :(
    The AU Direct site also have the same problem since July.
    Please @Michelle.
    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

  • Voriki Top 10 Forum Poster Thursday, November 21, 2013 5:48 AM Reply
    @Michelle1225
    unhappy and grumpy about DX
    Why I'm (temporary) back on the forums:
    http://club.dx.com/forums/forums.dx/threadid.1447763
    Posts(6762) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Monday, November 25, 2013 9:30 PM Reply
    I had an order ship today. No email. :(
    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12572) | Reviews | Tip post

  • Converzo Tuesday, November 26, 2013 2:59 AM Reply
    No shipping mails here also, very frustrating. Because we dropship and have lot of customers that need shipping details. Can DX resolve this issue please?
    Posts(6) | Reviews | Tip post

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