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Fake tracking number?

  • Valthero Tuesday, December 24, 2013 4:39 AM Reply
    Hello. I recently ordered http://dx.com/p/9070 and the package was supposedly shipped. I received the tracking number RC336793375CN, but there are zero results when searching http://intmail.183.com.cn/icc-itemtraceen.jsp — the tracking website provided in the email.

    So, the tracking number is fake. If it were real, there would be a result for the search. Please assign me a real tracking number to assuage my suspicions that this website is scam central, or refund my payment.

    Order #131223001020671199, by the way.

    EDIT: I see you people get off on editing my posts. I'll just keep editing them back.
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    post edited by Valthero on 12/25/2013 at 5:06 AM
  • gasbag11 Top 10 Forum Poster Tuesday, December 24, 2013 4:48 AM Reply
    How recently was it shipped? At this time of the year, it can easily take a week or more for the tracking # to show up.

    I've been ordering here for 2 1/2 years with over 30 orders. This is DEFINITELY not a fake site. I've only had 1 order that never got here, and DX resent it, no questions asked. I got it about a week ago.
    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • Valthero Tuesday, December 24, 2013 4:57 AM Reply
    Hi gasbag11,
    Thanks for the swift reply. The package was shipped today. I wasn't aware that tracking numbers took a while to work. This is extremely disappointing, as the estimated shipping time when I was ordering the item stated 7-10 days.

    Here's a screenshot of the email I received. http://puu.sh/5Wojg.png (shipping info pixelated for privacy)
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  • gasbag11 Top 10 Forum Poster Tuesday, December 24, 2013 5:13 AM Reply
    The shipping times DX gives is the time it may take to leave DX's warehouse, not arrival time to you. A lot of people make that mistake.

    My most recent shipment sat in Pudong airport (China) for over 3 weeks, and finally arrived in my country (USA) today.

    Tracking #s are nice if your package gets lost, but can be frustrating if your package just sits there for a long time without moving like mine did.

    At this time of the year, it can take up to 6 weeks to arrive to you. Faster if you're lucky.
    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • sheepish Top 10 Forum Poster Tuesday, December 24, 2013 5:16 AM Reply
    The package was shipped today.

    LOL. And still no tracking info? Really? :P

    Please assign me a real tracking number to assuage my suspicions that this website is scam central, or refund my payment.

    Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

    Sounds like you haven't bought here before. It takes time. Lots and lots of time.
    Remembering 30 years.
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  • Valthero Tuesday, December 24, 2013 6:49 AM Reply
    Yes, this is my first time using dx.com. Rest assured I will not be making future purchases here.

    I certainly hope my package doesn't take six weeks to arrive. I need it for work, and I'd hate to have to buy another one elsewhere, only to have a spare arrive in a month and a half.
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  • cyclist Moderator Tuesday, December 24, 2013 7:05 AM Reply
    Sorry, I have to ask, why are you upset?
    You got your order shipped within one day at the BUSIEST time of the year and you're not happy!
    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
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  • Valthero Tuesday, December 24, 2013 7:09 AM Reply
    I'm primarily unhappy because my tracking number does not work despite the order having been shipped. I'm also upset because it seems I'll need to wait about six weeks to receive my package now, when I could've had it within a week if I had purchased from Amazon.
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  • sheepish Top 10 Forum Poster Tuesday, December 24, 2013 7:15 AM Reply
    I could've had it within a week if I had purchased from Amazon

    And you know that because... you have now got around to researching shipping times?
    Remembering 30 years.
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  • Valthero Tuesday, December 24, 2013 7:26 AM Reply
    No. Because I found the flashlight on Amazon earlier today, for three dollars more plus five dollars shipping, that has an arrival time of 3-5 business days.

    http://i.imgur.com/iOR3Jmb.png

    In this particular circumstance, time equals money. I'm severely disappointed here. Looks like I'll just be going to Amazon from now on.
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    post edited by Valthero on 12/25/2013 at 5:06 AM
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