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Using coupons

  • jpcw Monday, January 6, 2014 11:08 AM Reply
    How do you use a coupon. I signed up and have 2 coupons listed under "my coupons" one for $10 and one for $5 however when I placed my order and paid for it I wasn't given an option to use the coupons and was charged the full amount to my credit card. Both coupons a listed as active and my order was way above the amount listed as a minimum for the coupons.
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  • sukicai @DX Staff @DX Staff Tuesday, January 7, 2014 10:40 AM Reply
    @jpcw
    Sorry for late reply.
    Please take the link below for reference:
    http://club.dx.com/forums/forums.dx/threadid.1337556
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  • jpcw Tuesday, January 7, 2014 11:23 AM Reply
    Ok I eventually found it thanks. I must say that it is very has to see on the aud.dx.com website and way too easy to miss. So far my experience has not been good and I am unlikely to use the aud site again and possibly not the dx site at all.

    Your aud site is very misleading and tricks the user into thinking the prices are in australian dollars when they are realy in USD as well as making it hard to find simple things such as adding coupons. My first and probably last purchase has not been a pleasant experience.
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  • Michelle1225 @DX Staff @DX Staff Tuesday, January 14, 2014 1:40 PM Reply
    @jpcw ,
    Thanks for your suggestion, we will ask IT people to add the Currency logo "US $" in aud.dx.com. The positon will be placed beside " Free Shipping". Then all buyers will realized that all prices are based on the US DOLLARS.

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  • Hoo2014 Monday, November 2, 2015 11:28 AM Reply
    Why not give all dx users one free $10 Coupon/Gift card every month instead of a $3 Giftcard
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    post edited by Hoo2014 on 11/2/2015 at 11:33 AM
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