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Address illegal character / in address

  • susuman Tuesday, February 18, 2014 3:15 PM Reply
    Have been ordering from dx for year, all a sudden when I check out, the system won't allow because my address contains /

    but in my country, I can't substitute with other character, so it's no way I order from dx now? (using paypal)
    Posts(31) | Reviews | Tip post

  • MikeLamMY Tuesday, June 23, 2015 1:29 PM Reply
    I am also facing this same issue. My previously created addresses had slashes in them.

    Now, when I need to add a new address, I keep getting illegal characters.
    The street names in my country uses numbers separated by a slash. We cannot substitute with other characters as it would then be addressed incorrectly. The slash is essential.

    An example is Jalan 2/18, where "Jalan" means "Road".

    Please rectify it, or we will not be able to order from DX and have the parcels sent to the correct destination.
    Posts(1) | Reviews | Tip post

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