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New changes in affiliate

  • Zirantest @DX Staff @DX Staff Thursday, March 13, 2014 4:41 PM Reply
    Dear all,

    We will launch a new version of affiliate program, including the cash back ticket system.

    In our last version of affiliate program, we found a bug that may cause referral points loss. So we add some verification steps for the cash back related issue. And some of our customers gave us some advices on the cash back process, so we also modify the process to improve the user experience.

    Here are the changes:
    1. PayPal email address now is a binding property to your affiliate account.
    2. For new affiliates, you can activate with a PayPal email address.
    3. For existing affiliates, you can enter your PayPal email address in “my account”, and you don’t need to re-enter your PayPal email address again and again in our cash back process.
    4. Of course you can change your binding PayPal email address, but you have to pass some verification processes.
    5. Now the cash back ticket system can automatically check your PayPal email address (after you add it in , so you don’t need to enter them, you only need to enter the amount of your referral points you want to redeem, that’s enough, then the system will process that semi-automatically (PayPal will control the rest)

    The new version will launch around Mar 18th 2014.
    If you have any questions or advices, please @Zirantest in this topic.
    Posts(60) | Reviews | Tip post

    szchinau made this thread sticky on 3/13/2014 at 6:05 PM
  • Olli Top 10 Forum Poster Thursday, March 13, 2014 10:20 PM Reply
    @Zirantest It sounds pretty nice. Will the old points remain as they are now ?
    - If you want my attention, write @Olli
    - I'll always subscribe to threads I've written to, so please do not @
    then
    - For latest DX hot discounts, see: http://tinyurl.com/DX-Deals
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  • sheepish Top 10 Forum Poster Friday, March 14, 2014 11:33 AM Reply
    :)
    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(23138) | Reviews | Tip post

  • Zirantest @DX Staff @DX Staff Friday, March 14, 2014 1:52 PM Reply
    @Olli, the old points will remain the same. For existing customers, the only thing you should do is to update you PayPal email address in "My account".
    Posts(60) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Sunday, March 16, 2014 7:30 PM Reply
    I just had a thought. This isn't being rolled out just before a holiday. Not that I'm aware of, at least.
    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(23138) | Reviews | Tip post

  • Zirantest @DX Staff @DX Staff Tuesday, March 18, 2014 11:12 AM Reply
    Hi all, the new system is online now!
    Posts(60) | Reviews | Tip post

  • fran82 Tuesday, March 18, 2014 2:07 PM Reply
    So... we still need to open a ticket to ask for cashback?
    .

    Posts(1437) | Reviews | Tip post(2)

  • Zirantest @DX Staff @DX Staff Tuesday, March 18, 2014 2:18 PM Reply
    @fran82, yes, you still need that, but you don't have to tell the CS operator about your PayPal account again and again.
    Posts(60) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Tuesday, March 18, 2014 3:47 PM Reply
    I have set my Paypal address in https://my.dx.com/affiliate and opened a Cash Back ticket. This looks really well done.

    Fantastic work, Zirantest!
    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(23138) | Reviews | Tip post

  • Zirantest @DX Staff @DX Staff Tuesday, March 18, 2014 5:49 PM Reply
    @sheepish, glad to hear that!
    Posts(60) | Reviews | Tip post

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