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  • NikolaBD Sunday, March 23, 2014 3:51 AM Reply
    I bought this one and it worked well for 15 minutes, than it turned off. Then I read user manual and found out that it needs to be charged. I put it on charging but it doesn't work at all. Red light has to be on during charging but nothing appears. I tried with another micro usb cable and again the same... Now it can't be turned on at all after hour and hours of charging.
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  • Rubychen @DX Staff @DX Staff Thursday, April 03, 2014 5:59 PM Reply
    Hello @NikolaBD,
    This is quality problem. Would you please kindly contact our quality service? You can ask them to solve it.
    Best regards
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  • rndf6wieh5y2v Monday, August 29, 2016 5:16 AM Reply

    I'm having almost the same problem. When i received this BT receiver, the button on/off doesn't work.

    I put it to charge, but still the same.

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  • Maye_Tao Tuesday, August 30, 2016 10:16 AM Reply

    Hi @rndf6wieh5y2v

    Please raise a ticket case firstly and then our after-sales team will follow you up.

    Be happy. ( *^_^* )
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  • rndf6wieh5y2v Friday, September 23, 2016 3:17 AM Reply

    Thanks Maye_Tao, some time later the receptor started to charge.

    Sorry for the trouble.

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  • Maye_Tao Friday, September 23, 2016 10:27 AM Reply

    It's ok.

    Be happy. ( *^_^* )
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