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Thread Closed MVProduct Shopping Season!24 Hr Shipping!(Updated)

  • zhono Friday, April 25, 2014 1:23 PM Reply
    As previously explained, yes, in fact we have been charged without knowing it. And DX has acknowledged this fact. And for me, since the order was marked as shipped with lightning speed, I no longer have an option to cancel the order, and so cannot get the refund that they said is available to the people that were mistakenly charged full price. So yes, we do have good reason to be here complaining about this contest.

    However, I disagree with the guys saying that this is a scam, I think DX just sucks at planning and executing contests. As I posted several days ago, I was one of the first 5 people to get an item at the very start. I believe the reason I was able to get on is because there was massive confusion about the official start time of the contest, coupled with the fact that the timer on the contest page is seriously faulty. If the timer says 3 hours remaining and is ticking away, leave the page open and come back in 1 hour. The timer will still be ticking, but way, way off. So if you leave the page open, waiting for the next item to start, when the page finally gets to 00:00, you will be already have missed out on the items a long time ago. If you refresh the page at any point however, the timer will be set to the correct time remaining, until it is eventually off time again. So the first time around, my page said the was still a few minutes remaining, and for whatever reason I felt compelled to refresh the page, and I saw that it had already started. I rushed to enter the coupon, and did manage to get the item.

    But after the first items, people figured out the correct times of the contest, and the server has been overloaded ever since. So I'm not really complaining that the contest is hard to win, I'm complaining that I was mislead into being charged full price for an item without my consent, and now I have no way to cancel the order and be refunded.
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    post edited by zhono on 4/25/2014 at 1:23 PM
  • AlphaOmega2k Friday, April 25, 2014 2:41 PM Reply
    zhono, you are right.
    I am, in fact, complaining about executing of the contest (DX lately lame at this). Unless DX will care about the details, the rest of contests will fail. DX should learn how such contests are executed at ***REMOVED*** — it stimulates people to buy more.
    As well, if managing contests like this, DX should upgrade their servers capacity...
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    mod edited by LAL on 4/25/2014 at 5:06 PM
  • undisput Friday, April 25, 2014 2:55 PM Reply
    Nobody buy samsung s4 and note 3 because was not in the snap contest...
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  • callmemars @DX Staff @DX Staff Friday, April 25, 2014 3:31 PM Reply
    Hi zhono, thanks for your understanding and warm support, and we are trying our best to make it better. Also you can contact our customer service.
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  • callmemars @DX Staff @DX Staff Friday, April 25, 2014 3:35 PM Reply
    Hi AlphaOmega2k, thank you very much for suggestion, we will do it better later with your relevant advice. Good luck to you!
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  • jaextreme Saturday, April 26, 2014 6:11 PM Reply
    New products, one has a invalid code:

    SKU: 36203
    Coupon code:MVPJ6BX8
    Invalid code: "Código de Descuento no Válida"
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  • Sejkom Saturday, April 26, 2014 7:40 PM Reply
    Yeah, the "Precision Screw Drivers Toolkit for Electronics DIY (45-Piece Set)" had an invalid coupon code.
    Posts(13) | Reviews | Tip post

  • rybtimes Saturday, April 26, 2014 7:45 PM Reply
    The fraudster used a program script for automatic purchase. That's part of his orders. Take action delete it account and delete orders. it's not fair

    That's part of his orders:
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  • atomicrabbit Sunday, April 27, 2014 6:05 AM Reply
    invalid coupon code on the thermometer (sku 81209) ... :( stupid
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    post edited by atomicrabbit on 4/27/2014 at 6:12 AM
  • ScorpFire Sunday, April 27, 2014 7:04 PM Reply

    When will the next MVP promotion happen again?

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