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indignant at 45 days without Exit china My Order

  • vilmar1966 Sunday, April 27, 2014 12:12 PM Reply
    today made 30 days my order this stop in shanghai 20110600 as shown in the trace.
    China] Country/Area Postal Records
    2014-03-26 12:52 Collection, Location:广Leste Jiangmen Kaiping 52936400
    2014-03-28 08:41 Opening, Location:Guangzhou International51003100
    2014-03-28 13:01 Dispatching, Location:Guangzhou International 51003100
    2014-04-01 08:44 Opening, Location:Shanghai International 20110600
    2014-04-01 12:39 Departure from outward office of exchange, Location:Shanghai International 20110600
    [Brazil] Country/Area Postal Records
    2014-03-26 12:52 CHINA - CHINA, Postado

    I'll leave up to 01/05 if not a response from dx.com'll join the chat and ask them to send again by another company, if they say this in transit, I will say that my order this SHANGHAY stopped at the airport and not this in transit because we already let several weeks and always asked me to wait and patience and would have to appear in the mail from Brazil a long time.
    as trusted them to pay in advance for goods via payment at the bank then they send me another request and even if by chance the other that was sent to arrive appear, I will promptly pay the same act, I also pay the other and I get the two orders .
    Ticket number: A0902C0D255445AA9DCB6AB7F799319F

    statistics
    day shipping order : day 22
    Number of Days: 31
    Number of Working Days: 20

    note that this is still the same 20110600 SHANGHAY stopped at the airport, told me to check chinapost direct OFFLINE and already have 7 days and I'll wait until 05/01, so I'll put a ticket for exchange or refund since it has no displacement of the order after 30 days and not even out of China.

    after 31 days and post chinapost without leaving china, there just zeroed patience.
    Racionalidade, Reciprocidade, Empreendedorismo
    Posts(137) | Reviews | Tip post

    post edited by vilmar1966 on 5/12/2014 at 12:03 AM
  • vilmar1966 Sunday, May 11, 2014 1:03 PM Reply
    @ Janmee

    continuing ... been waiting more than 40 days out of China and now I check on my request along to Chinapost the order has expired.

    Order #: 140319001099469419
    Ticket number: A0902C0D255445AA9DCB6AB7F799319F
    number tracking : RC476865379CN


    This shows chinapost Expired shipping tracking number Shipping chinapost this expired and returned or DX Deal Extreme and now I can ask for money back or have to order new order you send for me? I need a solution I am having problems a long time.
    https://www.aftership.com/x1iATv1n2

    Total Number of Days: 45 Number of Working Days: 29

    I ask for help because chinapost says tracking expired.

    I await help.

    Vilmar.
    Racionalidade, Reciprocidade, Empreendedorismo
    Posts(137) | Reviews | Tip post

    post edited by vilmar1966 on 5/11/2014 at 1:34 PM
  • chelsea2003 @DX Staff @DX Staff Tuesday, May 13, 2014 11:38 AM Reply
    @vilmar1966
    Sorry for the delay.
    The tracking information has not been updated on time,please don't worry,we will contact the China post office to do a further tracking. If the package is lost on the way or returned to us after further investigation, we will arrange for a refund or replacement for you.Please allow anther 3-5 working days and answer your ticket soon.
    Thanks for your understanding!
    Best wishes!
    Posts(1007) | Reviews | Tip post

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