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DX , whyy ?

  • alshop Tuesday, February 3, 2015 7:56 PM Reply
    in 12/27/2014 i buy a Flashlight but is not arrived yet ,
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    post edited by alshop on 2/5/2015 at 5:57 AM
  • LAL Moderator Tuesday, February 3, 2015 8:14 PM Reply
    do you have a tracking number? If not, it is pretty normal to take 6-8 weeks to get a package delivered to its destination
    Forum Mod - *not* DX™ Staff
    ******* Forum Rules: http://dxurl.com/RX4j *******
    How to contact DX --> https://cs.dx.com

    O homem comum fala, o sábio escuta, o tolo discute, o babaca insulta
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  • gasbag11 Top 10 Forum Poster Tuesday, February 3, 2015 9:39 PM Reply
    LOL

    If DX is a fake site, they're doing something wrong. I've bought a bunch of flashlights here, and got every one I've ordered, along with various other items.

    Lets see, I order, they send, yep, fake site.
    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • desolder Top 10 Forum Poster Wednesday, February 4, 2015 3:20 AM Reply
    Maybe the OP means fake items? Well regardless of their authenticity, a lot of obviously fake stuff is still quite good, and at a fraction of the price of the "real" item.
    What's up with the scrubbed LED driver IC markings?
    What are they trying to hide?

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  • alshop Wednesday, February 4, 2015 4:58 AM Reply
    no i don't have track number
    he say delivered in 24 h , why takes so long
    i send many messages to support team and not received any response
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  • ozOzo Top 10 Forum Poster Wednesday, February 4, 2015 5:35 AM Reply
    Stop and think before you make such outrageous statements Alshop. Even a first time customer can’t seriously believe any order could possibly be delivered free worldwide from China in 24 hrs.

    I assume you are referring to a MVP product. DX claim these items will be SHIPPED within 24 hrs and, because they are stock items, they usually are. “Shipped” means posted. From the time it is posted until the time you receive it is totally dependent on the Postal Services. That can vary from 2~8 weeks… possibly a little longer just now because of Chinese New Year.

    You should do some research before shopping on ANY online store. Read the FAQ’s and information stickies in the forums.
    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
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  • alshop Wednesday, February 4, 2015 5:49 AM Reply
    Ozozozozo im first to dx lol
    please stop bla bla bla OK!
    i need a replay from adm or mod whatever
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  • ozOzo Top 10 Forum Poster Wednesday, February 4, 2015 6:23 AM Reply
    “i send many messages to support team and not received any response”

    Then stop doing it! There is no need to waste time contacting them at this stage and even if there was, there are set procedures for doing so. If/when there is a reason for contacting them, you should open ONE (not many) customer service ticket and wait for a reply. Sending another cancels the previous one and will go to the bottom of the list so you never would get a reply.

    If, after you have read the FAQ’s, you have a query, I or one of the other customers can probably help but you will need to post your Order #, Shipment date and latest status from your order page.
    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
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    post edited by ozOzo on 2/4/2015 at 6:26 AM
  • Happyvicky @DX Staff @DX Staff Wednesday, February 4, 2015 2:36 PM Reply
    @alshop
    Sorry for the delay to reply you.
    Our CSE girl didn't follow up on u timely as she asked for a long leave to spend her holiday in advance.
    Now the ticket has been converted to me.
    I will not close it until it gets solved.
    Your order 141226001010875660 was shipped without tracking number on 12/27/2014 4:36:59 PM.
    Frankly speaking,it often takes about 2-6 weeks for the no-tracking-code orders to deliver.
    Could you pls wait for another 2 weeks?
    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

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  • sheepish Top 10 Forum Poster Wednesday, February 4, 2015 3:18 PM Reply
    I've recently been finding lots of binoculars with fake specs. But the site I've been finding them on (DX.com) is definitely real.

    he say delivered in 24 h , why takes so long

    Please show me any site that delivers internationally in 24 hours.
    Remembering 30 years.
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