Wish
DX  » Community » Forums
«See all threads (in DX Listing)
DX Listing

Package delivered to wrong address

  • takahashiNZ Friday, August 28, 2015 10:23 AM Reply
    I ordered some items from DX.com
    The Tracking number says the items have been delivered.
    I contacted my local Post office and found out they delivered them to the wrong address - now they are lost.
    I contacted DX.com about getting replacements shipped - but they say the items were delivered.

    My local Post office says only China Mail can claim for a refund as they were the ones who contracted them.
    DX.com won't claim for the items as their status is showing delivered.
    I have forwarded an email from the Post Office to DX.com explaining the items have been lost.

    But DX.com still says I have to make a claim.

    What can I do?

    Posts(1) | Reviews | Tip post

«Reply to this thread (in DX Listing)
DX Listing

Reply

Subject:

* 50 characters max

Message:

Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere