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The gift card currency need to be the same

  • Shiverio Thursday, September 17, 2015 1:42 AM Reply
    I redeemed some of my points in exchange for a 3$ gift card. Now I'm trying to use it in my current order, but getting the following error:

    The gift card currency need to be the same as the one used for the order

    Same happens if I try to use the 3$ card I get every month.
    The order is shown in euros and I have no way (that I'm aware of) of changing the currency. What should I do in order to use both cards?

    Regards,

    Shiverio
    Posts(29) | Reviews | Tip post

  • ArnoudvR Thursday, September 24, 2015 12:36 AM Reply
    I have the same problem too. No idea of how to fix this. And the livechat isn't working at the time of writing so no answers from DX.
    Posts(4) | Reviews | Tip post

  • Juniperus Thursday, September 24, 2015 3:03 PM Reply
    Just change the currency on top navi bar of dx to dollars and *wham* all prices are in dollars.
    Finnish wood-dragon.





    Posts(86) | Reviews | Tip post

    post edited by Juniperus on 9/24/2015 at 3:04 PM
  • Shiverio Thursday, September 24, 2015 3:52 PM Reply
    Yep, that's it. When you first access your shopping cart, there's a dropdown list that allows you to change the currency used. Sorry for not updating the thread before!
    Posts(29) | Reviews | Tip post

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