DX  » Community » Forums
«See all threads (in Electronics)

False information on solar panels

  • epedja Monday, September 21, 2015 4:29 PM Reply
    I noticed recently there are number of solar panels with false description. For example, there are several 5V 1A solar panel is advertised as 20W or 18W which is impossible.

    I send few error notices to DX but with no response. Items still have false description.

    What happens with DX? It used to be respectable and trustworthy.
    Posts(103) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Monday, September 21, 2015 7:04 PM Reply
    It takes days for Error Reports to be answered, and not just for electronics items. It's sad that DX's suppliars are so bad with product details, but DX is one of the few Chinese companies I know of who regularly (if slowly) fix their product details when told they're wrong.
    Remembering 30 years.
    Posts(24950) | Reviews | Tip post

  • cyclist Moderator Monday, September 21, 2015 7:22 PM Reply
    There seems to be an issue with DX not wanting/having the ability to test products themselves, and they just repeat the lies the suppliers gives them!
    Could be they're short staffed, or maybe something else.
    I have reported all the latest bike lights for the last week or two, and never had a reply or seen the descriptions change.

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
    Posts(17129) | Reviews | Tip post

  • epedja Monday, September 21, 2015 11:01 PM Reply
    I believe there is no need to test. It is obvious that solar panel rated 5V 1A cannot provide 18 or 20 watts.
    Posts(103) | Reviews | Tip post

  • gasbag11 Top 10 Forum Poster Tuesday, September 22, 2015 12:59 AM Reply
    It is obvious that solar panel rated 5V 1A cannot provide 18 or 20 watts.

    It may be obvious to you, but it's highly unlikely to be obvious to anyone at DX who types the descriptions. They just use the info that the suppliars give them.
    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12572) | Reviews | Tip post

  • Happyvicky @DX Staff @DX Staff Tuesday, September 22, 2015 9:44 AM Reply
    I am sorry to hear this. I will report this to our Purchasing Department to check.
    After confirmation,we will modify the specification.
    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

«Reply to this thread (in Electronics)



* 50 characters max


Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere