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Celebrate 10 years game is FAKE

  • EdmonGartez Thursday, October 15, 2015 3:58 PM Reply
    I have a 1019 LUCKY POINTS NOW but I am not in top 50 and can not change my point to gif card why ?

    Why you create this game if your customers can not win nothing ?

    Peter143 and Armarr have 949 point I have 1019 points but I am not in top 50 your programm have problems!!!

    Posts(60) | Reviews | Tip post

  • Happyvicky @DX Staff @DX Staff Thursday, October 15, 2015 4:35 PM Reply
    @EdmonGartez
    Sorry for the inconvenience. We've confirmed with Marketing Dep.
    The result of "top 50 lucky points ranking" was released this morning in HK time. That means you didn't get 1019 points yet this morning. During this time, other customers' points are increasing,too. You can wait until next time to check the result when it will be Oct.23rd.
    Thanks for your understanding.
    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

  • hnoliver Thursday, October 15, 2015 6:22 PM Reply
    Hi Vicky,

    With the latest game, I was playing for a long while this morning, gathered a lot of points, decided to take a break and came back to find I lost all of my points and the game is stuck for me now and I cannot play.

    Please help, I'd really like to keep my number 1 spot :)
    Posts(127) | Reviews | Tip post

  • Happyvicky @DX Staff @DX Staff Friday, October 16, 2015 1:47 PM Reply
    @hnoliver
    Please offer me with a screenshot.
    Thanks.
    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

  • hnoliver Friday, October 16, 2015 2:56 PM Reply
    It just stays stuck on this screen :)


    http://i60.tinypic.com/2hnarrc.png
    img src: http://i60.tinypic.com/2hnarrc.png

    Posts(127) | Reviews | Tip post

  • Happyvicky @DX Staff @DX Staff Friday, October 16, 2015 5:22 PM Reply
    @hnoliver
    I cannot make sure whether this is our system bug or caused by your computer issue.
    Problem has been reported. Could you pls try again?
    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

  • Happyvicky @DX Staff @DX Staff Monday, October 19, 2015 10:01 AM Reply
    @hnoliver
    There is no bug. Could you pls just change another browser to try? Maybe there are too many customers playing this game.
    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

  • EdmonGartez Friday, October 23, 2015 10:06 AM Reply
    Vicky
    yesterday I have 68889 LUCKY POINTS ware is my points ? !!
    Posts(60) | Reviews | Tip post

    post edited by EdmonGartez on 10/23/2015 at 10:11 AM
  • janrintje Friday, October 23, 2015 3:10 PM Reply
    @Happyvicky: I wish it were clearly stated when the Lucky Top 50 were updated. I thought it would be real time, but after playing Guess the Card game all week I know it's different.
    However, almost all the lucky points I gathered have been erased overnight. I had 7000+, now I'm down to a meager 320. Please explain what on earth happened here!?!?
    Posts(36) | Reviews | Tip post

  • Stizzo Friday, October 23, 2015 3:22 PM Reply
    I've played all the weekend too changing with my brothers for get lot of dx points.
    I reached over 100.000 lucky point and when i go to check, i've seen that i've 0 dx lucky point.
    There is a bug.
    If it's not a bug, this is clearly a fake game. I'm not sure if i'll buy again here, i feel cheated and i really hate it.
    Posts(5) | Reviews | Tip post

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