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Thread Closed Lucky point missing

  • Stizzo Friday, October 23, 2015 1:39 PM Reply
    I had more then 100.000 lucky pont but i dont know why, now i don't have any of them.
    I hope dx will solve this issue soon.
    Posts(5) | Reviews | Tip post

    cyclist closed this thread on 10/23/2015 at 7:03 PM
  • janrintje Friday, October 23, 2015 3:04 PM Reply
    7000+ points reduced to 320 overnight...
    I have submitted an official ticket, hope that helps some.
    Posts(36) | Reviews | Tip post

  • janrintje Friday, October 23, 2015 3:38 PM Reply
    Got a reply on the ticket just now:

    Dear Johnny,
    Sorry for the inconvenience brought to you,but after checking,it is confirmed no problem of it.Please note it.
    Have a nice day!^-^
    Yours Sincerely,

    Not sure I understand why there is 'no problem' confirmed, as obviously a lot of people have problems... Please elaborate, Elaine...
    Posts(36) | Reviews | Tip post

  • EdmonGartez Friday, October 23, 2015 3:54 PM Reply
    this game is organized by dx and
    where is winners ??? they have other FAKE games on this campaign that now one wins

    LINK: http://www.dx.com/Event/dx10years/10thvideo
    Vote and win an amazing prize set

    1. Campaign Dates:
    - Vote: SEP 30th (10:00 am +8 UTC) - OCT
    8th (09:59 am +8 UTC)
    - Winner Announcement: OCT 9th
    2. Only registered users can vote
    3. Only 1 vote a day per account
    4. Get 10 Lucky Point every time you vote!
    5. Take part and you could win a Prize Set of
    selected SKUs worth up to $300!

    1. Only one Prize Set of SKUs (valued at $300)
    will be drawn from among all the users
    that voted for the winner video
    2. The Prize Set will be shipped after the voting
    has concluded
    3. Winners will be notified by email and
    published on this page
    4. Any possible customs or import charges
    for the prizes are the responsibility of
    the winners.
    Posts(60) | Reviews | Tip post

    post edited by EdmonGartez on 10/23/2015 at 3:55 PM
  • EdmonGartez Friday, October 23, 2015 4:04 PM Reply
    they need to reply
    Dear Johnny, sorry we Celebrate 10 years of DX FAKES
    Posts(60) | Reviews | Tip post

    post edited by EdmonGartez on 10/23/2015 at 4:05 PM
  • dxofficial @DX Staff @DX Staff Friday, October 23, 2015 4:27 PM Reply
    Dear Edmond,

    The winner was announced on the date provided in a pop up, maybe you've missed,

    img src: http://i61.tinypic.com/2a93478.png

    The Winner was notified via ticket and the presents were shipped.

    Thank you very much for participating and good luck in our incoming contest!

    About the Lucky points, there was some problem in our the system but we have notice your complains and we are working hard to get the points restored today.

    Sorry for any inconvenience caused and feel free to contact us back if needed.

    Posts(877) | Reviews | Tip post

  • Happyvicky @DX Staff @DX Staff Friday, October 23, 2015 4:32 PM Reply
    Hi everybody,
    We are sorry for the inconvenience there caused.
    Please read our official notification about this problem. Thanks.
    If you have anything further to query,please report to that thread,then we will handle it asap.
    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

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