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About my review

  • jadiazrigby Friday, January 1, 2016 5:04 AM Reply

    After buying a rear camera for my car i try two times to write a review. My camera didn t work...so my review was censored... Only the good review is aproved... I cant trust anymore un the calification of the seller...sadly y have to stop using dx...

    Posts(1) | Reviews | Tip post

  • matrix-neo Moderator Friday, January 1, 2016 5:52 PM Reply

    if you checked the review guidelines you would know reviews on faulty items do not count

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


    Posts(11864) | Reviews | Tip post

  • Happyvicky @DX Staff @DX Staff Tuesday, January 5, 2016 9:23 AM Reply

    @jadiazrigby

    Sorry for the inconvenience. For defective item,you have to open a ticket at the first time.

    https://cs.dx.com/Ticket/Check/Aftersales.NewDefective

    Could you please describe more detailed infomation about the defective item? If possible, please attach more pictures or take a video to illustrate.
    Thank you for your patience and understanding.


    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

  • culturelles Friday, January 15, 2016 10:32 PM Reply

    Same thing for me.My review was maybe to low.It was not Defective,it was cheap.I figure Dx want to control there reviews.

    Posts(5) | Reviews | Tip post

  • Happyvicky @DX Staff @DX Staff Monday, January 18, 2016 3:47 PM Reply

    http://club.dx.com/forums/forums.dx/threadid.1297633

    Sorry for the inconvenience. The above link refers to some review rules.

    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

  • Voriki Top 10 Forum Poster Monday, March 14, 2016 11:06 AM Reply

    @Happyvicky 
    I haven't been on DX for a very long time, but 2 years ago, the way reviews were confirmed did not happen in a very honest way by DX staffmembers.  Positive reviews were approved, negative reviews which did meet the guidelines were rejected.


    Are you claiming DX changed the way how they approve reviews?

    unhappy and grumpy about DX
    Why I'm (temporary) back on the forums:
    http://club.dx.com/forums/forums.dx/threadid.1447763
    Posts(6762) | Reviews | Tip post

    post edited by Voriki on 3/15/2016 at 9:03 AM
  • Happyvicky @DX Staff @DX Staff Wednesday, March 16, 2016 2:18 PM Reply

    The following reviews are likely to be disapproved:

    1. The content of reviews are not original,which are copied from other places or other people.

    2. The content is irrelevant with the item bought.

    3. Only viewing on shipping problems, such as delay shipment, not receiving packages, etc, while not mentioning the function or usage of item itself.

    4. The contents are deliberately repeated and fabricated.

    5. Only title, no content.

    6. The item got is involved in infringement. This requests customers to send emails to [email protected]

    7. Mentioning other sites' names or items on other sites.

    8. After-sales problems. This requests customers to open tickets.


    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

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