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EU direct, stuck on payment confirmed

  • kokosz Monday, February 22, 2016 6:21 PM Reply

    My order (160207135039127795) was added on 2016-02-07, and following http://cs.dx.com/FAQ/Detail/411 it should be handled and be on its way by now, so why it is still at payment confirmed?

    Posts(4) | Reviews | Tip post

  • cyclist Moderator Monday, February 22, 2016 7:11 PM Reply

    You ordered rigth at the start of Chinese New Year - http://club.dx.com/forums/forums.dx/threadid.1445424


    DX are not long back and a lot of the suppliers are only coming back now.

    Give it until the end of the week, if nothing has happened, contact DX using a ticket.

    Flashlight issues~https://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~https://tinyurl.com/yb7dpg3s
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/en
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  • kokosz Monday, February 22, 2016 10:03 PM Reply

    Okay, thank you for a quick response :)

    Posts(4) | Reviews | Tip post

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