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[Update July.5] Shipment of purely power products

  • loytsker Saturday, March 26, 2016 4:27 AM Reply

    I have ordered the Seat Belt Buckle!

    Not even close to batteries or smthng like this. What's the problem???


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  • Viking39 Saturday, March 26, 2016 4:32 AM Reply

    DX was serious before but i think it's become a scamcompany now. I don't lose much money 
    Lucky for me. I never order from them again it was over one months since i paid for my batteries.Now they write they can't send them. WARNING DONT ORDER ANYTHING

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    post edited by Viking39 on 3/26/2016 at 4:32 AM
  • tfibe Saturday, March 26, 2016 4:47 AM Reply

    @purple-leaves


    I am starting to get the impression that is order recall acreoss the board is a bit arbitrary and has roots somewhere else. Please fix your delivery chains. I don't know what exactly is going on but 3 out of 5 shipments that have been sent since january have not arived. I think the real issue here is something wrong with your delivery chain...

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  • meika Saturday, March 26, 2016 5:04 AM Reply

    My XBOX controller (http://www.dx.com/p/usb-wired-game-controller-joystick-gamepad-for-xbox-360-red-transparent-multicolored-408515#.VvWm6Hom-mo)  delivery to Finland was cancelled also. And the controller does not even have any batteries inside. Strange...

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  • cyclist Moderator Saturday, March 26, 2016 8:18 AM Reply

    This has been coming for a while and its not really DX's fault - http://www.popularmechanics.com/flight/a17824/faa-lithium-ion-batteries/


    As for the stuff being returned that has nothing to do with batteries, that is just down to lazy customs people. Its obviously easier for them to just return it than look at it properly.

    I have had a bicycle chain and an inflatable camping pillow returned before! 


    Flashlight issues~http://tinyurl.com/bw2d3pd
    DX Return Policy/Warranty~http://tinyurl.com/c92w5wy
    New customers read this ~ http://tinyurl.com/3kcyfqm
    Tracking site ~ http://www.17track.net/index_en.s
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  • Cachamay Saturday, March 26, 2016 2:11 PM Reply

    Can dx send packages by ships on sea insted? 

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  • gamzmx Sunday, March 27, 2016 3:56 PM Reply

    It is just a pretext for never supply item since november 2nd 2015. My order no containt any power source. It is an Arduino kit with driver boards.


    First. Was a postal lost.

    Second was out of stock

    3rd. Chinesse new year.

    Now. "New" regulation. It is a well say case "save by the bell" for Dealextreme last unfortunate events of last march 22nd to supply my order 160301001090984464.

    It is a full lie their adverise. Time for new options.


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  • purple-leaves @DX Staff @DX Staff Monday, March 28, 2016 10:27 AM Reply

    Dear all,


    Sorry for the inconvenience that was caused by this emergency circumstance.


    If the items unrelated to purely power products were returned, there’re mainly the following 2 reasons:

    1. Usually different small single packages are packed in a whole big bag. If the big bag contains both kinds of items, they may be returned together, as the customs will usually return the whole bag. But these cases are rare.

    2. If the item was shipped with purely power product in a single package, it may also be returned together.

    If your items unrelated to purely power products were returned and cancelled, please contact us. We will arrange refund or replacement as your request.

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  • bosoko Monday, March 28, 2016 7:20 PM Reply

    @purple-leaves

    Thank you for the clarification.

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    post edited by bosoko on 3/28/2016 at 7:21 PM
  • asazie Monday, March 28, 2016 8:36 PM Reply

    I bought from you 5 light bulbs ( sku 272133 ) ( order 160218001064709005 ) that doesnt contain purely power products

    But you said the shipping was returned by Customs

    Is it possible to send it again ?

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