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[Update Nov.28] Shipment of purely power products

  • Redic Saturday, May 07, 2016 10:57 PM Reply

    What is the problem with such power bank _cases_:

    - sku.384267 (Built-in Battery Quantity: No)

    - sku.419374 (No battery included)

    - sku.420184 (No battery included)

    - sku.288118 (4 x 3.7V 18650 batteries (not included))

    - sku.419369 (No 18650 Bat)

    - sku.419838 (No 18650 Battery)

    All this are just plastic case and curcuit, almost like sku.259529

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    post edited by Redic on 5/7/2016 at 10:58 PM
  • purple-leaves @DX Staff @DX Staff Tuesday, May 10, 2016 2:12 PM Reply

    @Redic

    We apologize for any inconveniences caused.

    The items you listed are not purely power products. We will cancel the order limitation.

    Thanks for your understanding.

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  • Redic Tuesday, May 10, 2016 4:24 PM Reply

    Great! Thank you very much!

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  • Softario Sunday, May 29, 2016 9:15 AM Reply

    So, how's the situation right now? Can we buy batteries now or not?


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  • 2ndWord Sunday, May 29, 2016 5:21 PM Reply

    @purlpe-leaves

    Greetings from New Zealand.

    Could you please revise your country list for shipping lithium cells.

    Like Australia, NZ will accept correctly packaged items.

    Many thanks and please let me/us know.


    Hi guys  @sheepish @gasbag11


    Cheers


    2ndWord

    *illuminated madman*
    ...who needs wings to fly?
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    post edited by 2ndWord on 5/29/2016 at 5:25 PM
  • gasbag11 Top 10 Forum Poster Sunday, May 29, 2016 10:50 PM Reply

    Hey 2ndWord. :)

    ALWAYS ask questions about a specific item on its
    page. Scroll down and click on "Post a new topic".
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  • purple-leaves @DX Staff @DX Staff Monday, May 30, 2016 9:51 AM Reply

    Dear all,

    We apologize for any inconvenience caused.


    We are currently able to ship to addresses in following 23 countries(Russia is added to the list).

    And due to security control by carriers, any order contained purely power products can only be shipped by registered airmail.


    Ireland,
    Austria, Poland, Denmark, France, Czech Republic, Luxembourg, Norway,
    Portugal, Sweden, Switzerland, Slovakia, Spain, Hungary, Italy,
    Australia, USA, Canada, Brazil, Germany, United Kingdom, Netherlands,
    Russia.


    Thank you for all your support and understanding.


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  • sheepish Top 10 Forum Poster Tuesday, May 31, 2016 5:09 AM Reply

    Hi 2ndWord. Sorry, I didn't get your PM.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(22725) | Reviews | Tip post

  • 160403001077174 Tuesday, May 31, 2016 7:19 AM Reply

    Hi, my order was resent because of the batteries and is not taking extremely long. Please cancel my order.

    order number is 160403001077174351

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  • purple-leaves @DX Staff @DX Staff Tuesday, May 31, 2016 1:30 PM Reply

    @160403001077174

    We have cancelled the order. Please check the email for the refund. Thanks for your support.

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