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Device expiry date

  • Abernier Wednesday, April 27, 2016 4:07 AM Reply

    hello,


    After about 6 months of perfect functioning, I can't track my device since a few days. I noticed that the device expiry date has passed. How can I get the date changed?

    Thanks

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  • Happyvicky @DX Staff @DX Staff Saturday, May 14, 2016 9:21 AM Reply

    @Abernier

    The free valid using time is only one year.

    If you want to go on using it, you have to pay fee for 60MB.


    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

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  • Abernier Sunday, May 15, 2016 3:58 PM Reply

    To whom and how can I pay? There is no payment option on the USA.gpsjm.com website. Would appreciate if you could provide more details or a link. Thanks

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  • Happyvicky @DX Staff @DX Staff Thursday, May 19, 2016 4:29 PM Reply

    Emm,for this case,I need to consult our suppliers again.

    Thanks for your patience.


    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

  • Abernier Wednesday, May 25, 2016 1:11 PM Reply

    @HappyVicky

    Has your supplier got back to you? I have looked again at usa.gpsjm.com but couldn't find how a subscription could renewed. Thanks for letting me know.

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  • Happyvicky @DX Staff @DX Staff Wednesday, May 25, 2016 2:46 PM Reply

    I'll see if you can directly contact our suppliers.

    Please wait for the reply patiently.Thanks.


    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

  • Happyvicky @DX Staff @DX Staff Monday, May 30, 2016 9:16 AM Reply

    @Abernier

    I got the contact way of suppliers.

    I will send you a PM for details.


    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

    Posts(7247) | Reviews | Tip post

  • myeggs Friday, October 21, 2016 2:11 AM Reply

    My gps stop to work, i need to do a hard reset , how can i do this?

    Can you give me contact way of suppliers

    Posts(3) | Reviews | Tip post

  • Maye_Tao Friday, October 21, 2016 10:23 AM Reply

    @myeggs

    Email: [email protected]

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

  • Drigogas Thursday, March 16, 2017 11:50 PM Reply

    @Maye_tao

    Hi,


    I have the same problem with expiration date. Can you send me a PM with details?


    Thanks

    Posts(3) | Reviews | Tip post

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