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Please convert my DX points to store credit

  • stefandem Saturday, July 30, 2016 11:08 PM Reply


    @Happyvicky please convert all of my (few) DX points to store credit so I can use them in a new order to partially pay at once.


    Thank you!

    If you have helped me and I didn't reply with a thank you,
    Consider I said it. :-)

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  • gasbag11 Top 10 Forum Poster Saturday, July 30, 2016 11:53 PM Reply

    I don't think points can be converted to store credit. I've never seen it mentioned anywhere.


    I did see this about converting them to a gift card which you can do yourself. If you have at least 10 points. vv


    How to Redeem Points for Gift Cards?

    To redeem your DX points, you’re no longer limited to the selected products on the redemption page. We’re now offering redemption of DX points for Gift Cards at My Account > My Points > Gift Card Redeem.

    Users may redeem DX points at 3 different value increments for gift cards (1USD, 2USD, 3USD). The gift cards are only available for use on DX.com and they will expire 45 days after the date of creation. Users are limited to creating 3 gift cards per day with DX points.


    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • stefandem Sunday, July 31, 2016 10:41 AM Reply

    @gasbag11 aha you are right. A few months ago she converted my dx points to giftcards, not store credit.

    Can I use gift cards + store credit + paypal for one order?

    If you have helped me and I didn't reply with a thank you,
    Consider I said it. :-)

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  • gasbag11 Top 10 Forum Poster Sunday, July 31, 2016 10:58 AM Reply

    I don't know if you can use all three, I've never tried. Try it and see what happens. Let me know what happens if you try. I have store credit and a gift card I could use too. :)

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • stefandem Sunday, July 31, 2016 10:05 PM Reply

    @gasbag11

    Everything went OK. The option for store credit AND gift card appear in paypal.

    You will have to login to paypal, click continue and then it will ask for gift card and store credit at the bottom of the page. You should use the gift card code, click apply. The page will process and refresh, then you will see your store credit, type the amount you want to spend and apply.

    My order was $32.92, and used $3 gift card and $8.88 store credit, so I paid $22.04

    If you have helped me and I didn't reply with a thank you,
    Consider I said it. :-)

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  • gasbag11 Top 10 Forum Poster Sunday, July 31, 2016 10:27 PM Reply

    Thank you. That's good to know. :)

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
    Posts(12566) | Reviews | Tip post

  • stefandem Sunday, July 31, 2016 11:21 PM Reply

    and I thank you too for helping! :-)

    If you have helped me and I didn't reply with a thank you,
    Consider I said it. :-)

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  • Happyvicky @DX Staff @DX Staff Monday, August 1, 2016 3:10 PM Reply

    @stefandem

    Sorry for late to reply.

    It is not advised that points can be transferred to store credit, but you can redeem them to gift card at any time.

    Yes, you can place order with joint payment: gift card,paypal/credit card, and store credit.


    I'll have my maternity leave from next week(my baby will be born in a mo
    nth), and I may be back to office a
    round mid-December.
    If you have anything to query, please contact Maye_Tao.
    Thank you. :)

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  • fdg965 Monday, September 26, 2016 4:47 AM Reply

    test

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