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  • pirany Monday, September 5, 2016 2:31 AM Reply

    DX Hello, I'm from Bulgaria and Bulgaria is a member state of the European Union, how you can not offer delivery from warehouses (Netherlands) of your products to all European Union countries?

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  • ozOzo Top 10 Forum Poster Monday, September 5, 2016 7:12 AM Reply

    To start with, there are no DX
    “warehouses” in Netherlands. Please read this carefully:


    EU Direct is not a warehouse, it is a
    service. DX use Post NL to deliver items purchased through EUD. They
    post them with the NL postal agent in China and they, (Post NL) are
    responsible for them from that instant. Post NL transport them to
    their sorting hub in Amsterdam from whence they are distributed
    throughout EU.

    I'm sure DX would be only too happy to
    include Bulgaria in the EUD list so if there is some logistical
    problem, I'd suggest you ask Post NL about the reason for your

    In any case, there is no need to feel
    upset about any apparent discrimination. According to many reports
    from EUD customers, There is little or no difference in the delivery
    time compared to orders placed directly with dx.com. As VAT insurance
    is now available on both sites, it would appear that the extra cost
    of EUD service is not justified.

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  • pirany Monday, September 5, 2016 7:38 PM Reply

    I understand, but once you pay VAT and taxes, your products very expensive in my country Bulgaria delivered directly from DX.A and DX prices are very visoki.Telefon code: 852443130 Samsung Galaxy C5SM-C5000 32GB ROM Dual SIM Gold - $368, 61 VAT and taxes, the price becomes $ 460.In Bulgaria this phone is sold to the final cost $ 380.

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