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My device does not turn on

  • Gustavo Henrique Wednesday, September 28, 2016 4:27 AM Reply


    After some months ago, my device stopped to work. After the battery discharged, I put it to charge with the original AC charger. The red light turns on and ok. Some hours after the red light turn off, I try to turn on the device (press the second big button for 6 seconds) and nothing occurs, the device does not turn on. 

    I guess this very strange, because this device is not too old, I have other one with 1 year or more, and works very well. I used the both with rain, strong sun, I use daily, and use the same AC charger for the both, but the new one stopped to work.

    Somebody have a idea what is wrong

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  • Vladlenin Top 10 Forum Poster Wednesday, September 28, 2016 7:03 AM Reply

    At first glance I would say dead battery.

    Galiza Nação!
    Galiza is NOT Spain

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  • Maye_Tao @DX Staff @DX Staff Wednesday, October 12, 2016 10:43 AM Reply

    Hello @Gustavo Henrique

    Sorry for late reply.

    Could you please try to press power button or green phone button and see if it has a response?

    Be happy. ( *^_^* )
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  • Gustavo Henrique Thursday, October 13, 2016 8:14 PM Reply

    Hi Everybody,

    I solved the problem: changed the battery. The battery broken definitely

    Thanks Vladlenin and Maye_Tao for yours attentions.

    Best regards

    Gustavo Henrique

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  • Maye_Tao @DX Staff @DX Staff Friday, October 14, 2016 9:31 AM Reply

    @Gustavo Henrique

    Thanks for your confirmation.

    Be happy. ( *^_^* )
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