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bought a phone

  • dreezy1 Thursday, October 6, 2016 11:02 PM Reply

    Hi,


    I bought a phone at the spain warehouse in Europe,  I suspect this warehouse is in China...

    but i got the customs on me.

    They need to know what i ordered, so they can add fee to the order....


    I'm waiting 2-3 weeks for this order. I am a little disappointed over this problem.


    probely i got an fee over  €30,= over this phone and a lot of hassle.



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    post edited by dreezy1 on 10/6/2016 at 11:09 PM
  • sheepish Top 10 Forum Poster Friday, October 7, 2016 7:18 AM Reply

    They need to know what i ordered, so they can add fee to the order.


    Why don't they know?

    Remembering 30 years.
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  • dreezy1 Friday, October 7, 2016 3:08 PM Reply

    I dont know. I need to fill in a form. with the price and whats in te package (a phone).

    They can add a fee now. Otherwise i don't got the phone.

    Yesterday i mailed the form. to they office. I hope to got a reaction today.

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  • sheepish Top 10 Forum Poster Friday, October 7, 2016 3:22 PM Reply

    OK, they (probably) know it's a phone and want to know its value.

    Remembering 30 years.
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  • dreezy1 Friday, October 7, 2016 3:25 PM Reply

    I think thats the reason.


    They say its a package from outside the EU (Europan Union), so the need to know these information.


    It's strange because i ordered in the EU-warehouse in Spain. So they fool me at DX?

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  • gasbag11 Top 10 Forum Poster Saturday, October 8, 2016 5:44 AM Reply

    There is no actual warehouse in Europe. It's just (supposedly) a faster shipping system. Everything ships from China. It's in the FAQs, which most people don't read. It should be made more obvious on every item's page.

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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