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usb charging port is loose

  • clck6 Tuesday, October 18, 2016 11:21 PM Reply

    I received this item

    Work fine when pairing and music playback

    But the usb charging port is loose and cannot charge

    When I shake it, I can hear the sound of the socket gone loose inside the unit.

    ! need a replacement

    DX Order Number : 160928001010324766


    Posts(1) | Reviews | Tip post

    post edited by clck6 on 10/18/2016 at 11:22 PM
  • Maye_Tao @DX Staff @DX Staff Wednesday, October 19, 2016 10:00 AM Reply

    Hi @clck6

    Please raise a ticket first and then our after-sales team will follow you up.
    https://cs.dx.com/Ticket/Check/Aftersales.NewDefective

    Be happy. ( *^_^* )
    Posts(5479) | Reviews | Tip post

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