Wish
DX  » Community » Forums
«See all threads (in Bug Reports)
Bug Reports

Your order fail placed.

  • AndriusKriukas Saturday, November 05, 2016 3:51 PM Reply

    I cannot order this item:

    http://eud.dx.com//product/xiaomi-20000mah-dual-usb-mobile-li-ion-power-bank-white-844421190


    I keep getting the error "Your order fail placed."


    What am I suppose to do? I filled every slot for shipping address, tried all kinds of combinatios with coupons, etc.


    Anyone?


    Screenshot (27).png

    Posts(3) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Sunday, November 06, 2016 12:52 PM Reply

    This sounds like typical DX - don't tell the customer why things don't work.


    sku.844421190 lists most of Europe.


    We covered 27 countries: NETHERLANDS,
    LUXEMBOURG, ESTONIA, GERMANY, SLOVENIA, CZECH REPUBLIC, FRANCE, IRELAND,
    ITALY LITHUANIA, LATVIA, NORWAY, ROMANIA, POLAND, BELGIUM, SLOVAKIA,
    SPAIN, HUNGARY, United Kingdom, FINLAND, AUSTRIA, PORTUGAL, GREECE,
    SWEDEN, SWITZERLAND, DENMARK, and ICELAND.


    sku.421190 tells a different story.


    Due to new airline safety regulations announced by the ICAO, pure
    power products (e.g. Batteries, Power Banks) are currently not allowed
    to be shipped by Airline service with the exception of the following 18
    countries
    :

    Ireland, Austria, Poland, Denmark, France, Czech Republic, Luxembourg,
    Norway, Portugal, Sweden, Switzerland, Slovakia, Spain, Hungary,
    Italy,United Kingdom, Netherlands, Russia

    Please note that any purchases for such items from countries other than these will be cancelled.


    Are you in one of those countries?

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24913) | Reviews | Tip post

  • AndriusKriukas Sunday, November 06, 2016 2:29 PM Reply

    Hello Sheepish,

    Thank you for the response. Yes, sadly I am from Lithuania. It might be because of this policy. Though, I am not sure why sku.421190 cannot be ordered.



    --

    Andrius Kriukas

    Posts(3) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Sunday, November 06, 2016 2:34 PM Reply

    sku.421190 cannot be ordered because it is a battery product and shipping companies refuse to ship lithium ion batteries.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24913) | Reviews | Tip post(1)

  • AndriusKriukas Monday, November 07, 2016 1:33 AM Reply

    Thank you, Sheepish,

    Now it's clear. I am going to oder a power bank from Europe.

    Posts(3) | Reviews | Tip post

  • sheepish Top 10 Forum Poster Sunday, November 13, 2016 3:10 PM Reply

    Thanks for the tip, AndriusKriukas.

    DX has found a new way to deceive customers:
    Use reviews for different products that have not been bought
    by the person who wrote the review.
    http://club.dx.com/forums/forums.dx/threadid.1462252
    Posts(24913) | Reviews | Tip post

«Reply to this thread (in Bug Reports)
Bug Reports

Reply

Subject:

* 50 characters max

Message:

Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere