Wish
DX  » Community » Forums
«See all threads (in Q & A)
Q & A

How to get Tax and Vat Insurance back ?

  • LionsCage Sunday, November 20, 2016 8:08 PM Reply

    I Searched the site for a way to get a ticket for tax & vat but there isn't one 

    Also sending a e-mail doesn't work getting errors that it's rejected 


    hopefully it can work this way 

    my order number is;

    161031001080590845


    factuur dx2.jpg

    Posts(7) | Reviews | Tip post

  • ozOzo Top 10 Forum Poster Sunday, November 20, 2016 8:25 PM Reply

    @Maye_Tao should be able to help.

    She will probably respond to you Monday afternoon.

    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
    Posts(7293) | Reviews | Tip post

  • Maye_Tao Monday, November 21, 2016 9:22 AM Reply

    Hello @LionsCage

    Would you like us to refund or save it as store credit?

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

  • LionsCage Monday, November 21, 2016 7:27 PM Reply

    @ ozOzo 

    thanks for the reply that made thing clear 


    @ Maye_Tao 

    I would like the refund 

    will it be through bankaccount or can it be paypal ?

    Posts(7) | Reviews | Tip post

  • ozOzo Top 10 Forum Poster Monday, November 21, 2016 7:54 PM Reply

    Refunds are paid into your purchase account so if you bought using your PayPal account, the tax refund will be paid to your PayPal account.

    Worldwide 4G bands list:
    http://en.wikipedia.org/
    wiki/List_of_LTE_networks
    Worldwide 3G bands list:
    https://en.wikipedia.org/
    wiki/List_of_UMTS_networks
    Posts(7293) | Reviews | Tip post

  • Thijs_Rallye Tuesday, November 22, 2016 1:15 AM Reply

    Hello DX.com,


    Unfortunately I  had to pay customs as well and I had the customs insurance box ticked on the invoice (dx order number: 161104001091231392 . Can someone at DX please open a ticket for me, so I can send  the invoice by email. I don't want to put my address and stuff on a public forum.


    Thanks for your reply.


    Thijs

    Posts(6) | Reviews | Tip post

  • Maye_Tao Tuesday, November 22, 2016 9:19 AM Reply

    @LionsCage

    We issued refund to your bank account.  You might get money back about 3-7 working days.


    @Thijs_Rallye

    I created a ticket F60713D3E36C461895B486063235B8F9 for you. You can attach tax invoice there.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

  • Thijs_Rallye Tuesday, November 22, 2016 5:37 PM Reply

    Thank you Maye_Tao :), I've just responded to the ticket!

    Posts(6) | Reviews | Tip post

  • Maye_Tao Wednesday, November 23, 2016 9:27 AM Reply

    @Thijs_Rallye

    We have issued refund to your paypal account. Please check.

    Be happy. ( *^_^* )
    Posts(5502) | Reviews | Tip post

  • Thijs_Rallye Wednesday, November 23, 2016 7:10 PM Reply

    Hello Maye_Tao,


    The payment had been received. Thank you very much!


    Best regards,


    Thijs

    Posts(6) | Reviews | Tip post

Page 1 of 6
Go to Page:
Q & A

Reply

Subject:

* 50 characters max

Message:

Please note: HTML codes are not allowed anywhere on this page (otherwise you will see an error).

Please note that DealExtreme Forums are not a sales or product support board. While we do constantly participate in this forum, please contact us via support ticket for a guaranteed fast response. We make every effort to make the quickest replies.

DX Everywhere