charging problems

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MtlRz Wednesday, November 23, 2016 7:01 PM Reply

hi,
I have charging problems on my new device, I have just recieved it. When I purchased the phone I haven't noticed that it comes with a US power adapter, I need a European one. I tried to charge with a EU adapter I have, but it's not working (it's stuck on 17%). does it mean that this device is not supporting EU adapters? when I'm plugging it to the computer it charges unbelievably slowly!!

any advice will be highly appreciated,
thanks

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nvrsk Wednesday, November 23, 2016 8:23 PM Reply

check out this page:
http://www.techkhoji.com/slow-battery-charge-android-iphone-samsung/
it has some tips on android charging problem.

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MtlRz Thursday, November 24, 2016 2:25 PM Reply

thanks, but this is not really the case. the phone is not charging AT ALL. I tried different cables and adapters. it only charges via the computer.

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matrix-neo Thursday, November 24, 2016 4:04 PM Reply

it charges from pc but not a USB power adapter? which other adapters have you tried? most phones need at least [email protected], try doing a factory reset

Resistance is futile-give in to DX gadget craving!
also a voluntary mod-be nice please!
Have an enquiry? https://cs.dx.com/ticket/index

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Maye_Tao Wednesday, November 30, 2016 1:55 PM Reply

@MtlRz
Input current: 1A

Be happy. ( *^_^* )

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