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Problems with Order 161012001042080114

  • mercutioman Tuesday, November 29, 2016 6:17 PM Reply

    My order Number is 161012001042080114 and I make the order on October
    10. Today I don´t received nothing. Many days have already passed.


    I need infoermations, plaese.


    Thanks


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  • gasbag11 Top 10 Forum Poster Wednesday, November 30, 2016 3:59 AM Reply
    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • mercutioman Wednesday, November 30, 2016 4:57 AM Reply

    Yeah, but I have The same problem and my order not arrive, too long waiting

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  • gasbag11 Top 10 Forum Poster Wednesday, November 30, 2016 5:12 AM Reply

    If you've already made a ticket, post the # here so staff can check it. If you haven't, than you should make one now. Wait for staff to reply before adding anything to the ticket or it will go to the back of the queue every time. 

    NO! I don't know why DX screwed up the site so badly.
    Ask them.
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  • matrix-neo Moderator Wednesday, November 30, 2016 8:51 AM Reply

    @mercutioman, look in your my orders page, what is status? if 'payment confirmed' item is probably out of stock

    Resistance is futile-give in to DX gadget craving!
    also a voluntary mod-be nice please!
    Have an enquiry? https://cs.dx.com/ticket/index


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  • Maye_Tao Wednesday, November 30, 2016 9:31 AM Reply

    Hello @mercutioman

    We have replied to you via ticket 37F8D2046E3D499691FE15C949500E2D. My account->My profile->My ticket. Please check.

    Be happy. ( *^_^* )
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  • mercutioman Wednesday, November 30, 2016 8:20 PM Reply

    The status is Full Shipment

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  • LAL Moderator Wednesday, November 30, 2016 10:16 PM Reply

    @mercutioman


    please read Maye_Tao's post and check ticket reply

    Forum Mod - *not* DX™ Staff
    ******* Forum Rules: http://dxurl.com/RX4j *******
    How to contact DX --> https://cs.dx.com

    O homem comum fala, o sábio escuta, o tolo discute, o babaca insulta
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  • mercutioman Tuesday, December 13, 2016 4:38 PM Reply

    Two months and my order don't arrive me...and the phone forever is busy

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